Product Owner, Avado

• Proven experience in a product, programme or content-led role (e.g. Product Owner, Product Manager, Content Manager or similar), ideally within online learning
• Strong track record of delivering products from concept to launch
• Experience working with LMS platforms (e.g. Thought Industries or similar)
• Commercially minded – able to balance user needs with revenue and cost considerations
• Comfortable working in fast-paced, evolving environments with multiple priorities
• Strong stakeholder management and communication skills
• Outcome-driven, pragmatic and delivery-focused
• Comfortable with ambiguity and able to create structure quickly
• Data-led decision maker
• Collaborative, with a strong bias for action

Desirable

• Reporting to the Director of Product & Operations, this role will play a critical part in delivering Avado’s next phase of growth – shaping and scaling our corporate training offer and leading the evolution of our HR community platform, Avado Connect
• You will own the end-to-end development of products that sit at the heart of our corporate training and community growth strategy – building commercially viable, engaging and scalable experiences that expand Avado’s reach, deepen learner engagement and create new revenue streams
• Own the product lifecycle from discovery through to delivery and iteration
• Translate strategic priorities into clear product roadmaps and deliverables
• Work cross-functionally with Product, Tech, Sales and Marketing to ship high-quality products at pace
• Ensure products are delivered on time, within scope and aligned to commercial targets
• Own the evolution and relaunch of Avado Connect as a scaled community for HR professionals
• Define and deliver features that drive engagement, retention and lead generation
• Develop a clear value proposition for different audience segments (learners, alumni, wider HR market, enterprise)
• Monitor adoption, engagement and conversion metrics; iterate accordingly
• Lead the build and launch of online CPD courses and live online bootcamps
• Translate SME input into structured, high-quality digital learning experiences
• Ensure consistency in format, quality and learner experience across the CPD portfolio
• Work with Marketing and Sales to support go-to-market and commercial success
• Identify and validate new product opportunities aligned to market demand
• Run lean discovery – testing concepts quickly and cost-effectively
• Build business cases with clear ROI and scalability potential
• Support pilot launches and scale successful products
• Embed AI-enabled tools and workflows into product design (e.g. content generation and learner feedback)
• Partner with Tech to integrate tools such as internal platforms and third-party solutions
• Drive efficiency gains in delivery without compromising quality
• Act as the central point of coordination across internal teams and external partners (SMEs, production, tech vendors)
• Communicate progress, risks and trade-offs clearly to senior stakeholders
• Work closely with leadership to align product delivery to strategic priorities
• Key Measures of Success (KPIs):
• Growth and engagement of Avado Connect (adoption, active users, conversion to paid products)
• Successful launch and performance of CPD products (revenue, learner satisfaction, completion rates)
• Delivery of product roadmap milestones on time and within budget
• Contribution to improved learner outcomes (e.g. pass rates, NPS)
• Demonstrable efficiency gains (cost reduction, time to deliver, automation impact)