Support Operations Manager, Apollo.io
AI sales platform
Open for applications
AI sales platform
201-500 employees
Open for applications
201-500 employees
Company mission
To build the future of go-to-market solutions.
Role
Who you are
- Expert-level SQL skills, with the ability to build complex, performant queries and data models
- Strong experience working with Salesforce data and architecture
- Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar
- Experience in Revenue Operations, GTM analytics, or Strategy & Operations, preferably across Sales and Customer Success
- Strong understanding of B2B SaaS GTM motions, including acquisition funnels, retention, and expansion
- Ability to translate ambiguous business questions into structured analyses and insights
- Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders
- 5+ years of experience in Sales Operations, Revenue Operations, or a related role
- Experience working in fast-paced, product-led, high-growth SaaS companies
- Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving
What the job involves
- Apollo is seeking a GTM Strategy & Operations Manager to join our Revenue Operations Strategy & Operations team
- This role sits at the center of our Go-To-Market organization and is responsible for ensuring our data, forecasting, and GTM performance metrics are accurate, trusted, and accessible across the business
- You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to build a reliable source of truth across our ARR waterfall, define core revenue and customer metrics, and deliver insights that inform GTM strategy and execution
- This is a highly cross-functional, high-impact role for someone who enjoys combining deep analytics with operational problem solving
- Build and maintain source-of-truth reporting across the ARR waterfall, including key dimensionality, and GTM Scorecard metrics
- Partner with BI/Analytics to develop scalable data models and dashboards that ensure data confidence and consistency for GTM stakeholders and analytics communities
- Define, document, and operationalize core GTM metrics, including logo definitions, ARR growth and accounting logic, funnel metrics, retention, and expansion
- Develop and maintain advanced SQL-based analyses to support forecasting, pipeline health, performance tracking, and strategic decision-making
- Deliver clear, actionable insights to GTM and RevOps leadership to support planning, prioritization, and execution
- Support operational analytics initiatives such as source attribution, channel and partner performance, and funnel optimization across Sales and Customer Success
- Ensure Salesforce data is well understood, modeled correctly, and effectively leveraged in reporting and analysis
Our take
Today, businesses are struggling to make their go-to-market (GTM) strategies simple, connected, and intelligent. In most organizations, sales and marketing teams juggle a maze of disconnected tools just to reach the right customers and close deals. This results in a lot of manual work and missed opportunities. So Apollo.io is stepping in to fill the gap and redefine how modern revenue teams operate by unifying the entire GTM process under one AI-powered roof.
It's trusted by millions of users and over 550,000 companies, including fast-growing startups to established enterprises like Autodesk and Cyera. Apollo's strength lies in combining B2B data with advanced AI to automate everything from prospecting and outreach to deal management and data enrichment. And its new "Agentic End-to-End GTM Platform" takes this one step further by introducing AI agents that act as co-pilots, working alongside sales and marketing teams to research leads, personalize outreach, and streamline workflows.
Recently, the company surpassed $100M in annual recurring revenue, expanding its leadership team with veterans from Zendesk, Intercom, Box, and Miro, and even launched a major product overhaul centered on its new "Vibe GTM" approach. And with its Agentic platform now bringing AI into every stage of the customer journey, Apollo sure is positioning itself to define the next era of AI-powered sales.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2023
$100m
SERIES D
Mar 2022
$110m
SERIES C
Total funding: $251.4m
Company benefits
- Remote & in-person roles: Work from wherever you thrive, with all the tools and support you need to be successful.
- Flexible time off: We don't count vacation days. When you need a break, take it — no strings attached.
- Competitive pay: We offer strong salaries, performance bonuses, and equity opportunities for most roles.
- Global healthcare coverage: Medical, dental, and vision benefits are available in the US, Canada, India, and other supported countries.
- Office and learning stipend: Get support for your growth with stipends for books, courses, and home office setup.
- Mental health and coaching support: Access professional coaching and mental health resources for you and your dependents.
Company HQ
SoMa, San Francisco, CA
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