Product Management Director, Salesforce
Data 360, Data Foundations
$237.7-344.7k
+ ESPP
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$237.7-344.7k
+ ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The right candidate will have in-depth experience building Data Management, AI/GenAI, BI & analytics platform capabilities using metadata, configuration based extensibility, data model, data processing and integration layers to unify data at scale from disparate data sources with use of connectors, APIs and data federation
- Experience with big data technologies or applications in CRM or marketing domain built for high scale and performance is a big plus
- Experience in building products and solutions for Data Management, Data and Analytics Platform technologies, and integrations,
- Demonstrated success in conceptualizing and launching platform products, ideally within the Salesforce ecosystem
- Experience with Salesforce Platform is a big plus, including metadata driven development, extensibility, packaging, UI, APIs and access control
- BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles
- Minimum of 10 years’ combined experience in engineering or product management with expertise in SaaS or PaaS environments
- Proven ability to influence and coordinate cross-functional teams to execute against a plan
- Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others
- Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background
- Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations
- Experience with big data technologies, analytic platforms and AI/ML frameworks
What the job involves
- Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers
- With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect
- Included in this platform is Salesforce Data 360 product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources – all points of interaction
- Salesforce Data 360 connects and unifies customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using AI, and powers 1 to 1 personalized customer experiences with automation, AI and Agents. It is the future of Intelligent and Agentic CRM. It's an enormous opportunity!
- We are looking for a passionate Product Manager who wants to be a part of defining the future of Data 360 with its foundational capabilities
- Develop a comprehensive and forward-thinking product strategy and roadmap for Data 360, deeply guided by understanding of meta data driven platforms and industry best practices
- Defining the product capabilities for data ingestion, data security, data governance, data modeling & data analytics with metadata and API based extensibility for Data 360
- Deliver the administration and setup experience to connect, unify and govern data in Data 360
- Work with other Salesforce Cloud products to light up end to end use cases based on data and analytics integrations
- Collaborating with Salesforce Platform R&D teams to drive necessary platform requirements and dependencies
- Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts
- Collaborate across multiple teams internally. These services have a high number of internal stakeholders with conflicting needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams
- Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents
- Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption
- Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc
- Experienced in CTS analysis, Pricing and Packaging
- Work closely with key customers to envision, plan and execute along with assigned architecture and consulting resources
- REASONS TO JOIN:
- Impact - your work will be used by thousands of customers, including Fortune 500 companies
- Technology - you will be working with consumer-scale big data and analytics technologies
- People - you will work with great people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and Learn from the best!
- Broad Exposure - you’ll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products
- Learning - you will join a highly cross functional team who interact with all parts of the business every single week
- Customer Success - You will work in an organization highly focused on delivering customer success throughout their lifecycle
- Culture - Salesforce is a great place to work where there’s open and honest communication with our Ohana culture
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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