Fraud Operations Analyst, Avant
Personal credit FinTech
Open for applications
Personal credit FinTech
501-1000 employees
Open for applications
501-1000 employees
Company mission
To empower every customer with innovative solutions designed to help them reach their goals.
Role
Who you are
- Bachelor’s degree required or 2+ years experience in fraud, conducting cyber fraud or other financial crime-related analysis or investigations, or equivalent
- Proficiency with Microsoft Office and SQL
- An understanding of financially motivated cybercrime trends and typologies
- Strong oral, written, and interpersonal communication skills with the ability to communicate complex information accurately, clearly, and efficiently to diverse audiences
- Self-motivated, team player, curious, focused, who is passionate about fraud
- Able to work efficiently in a fast-paced, changing environment with competing priorities
What the job involves
- Avant is looking for knowledgeable fraud professionals to join our Fraud Operations team in Chicago
- This position is critical in supporting real-time escalations of applications within Avant's account opening funnel, offline analysis of emerging threat vectors, and communication of investigation details, including opportunities to improve our current customer authentication and escalation policy to key business leaders' key stakeholders
- Review and remediation of escalations initiated from Avant’s account opening funnel based on in-depth fraud investigations and understanding of fraud topologies and tactics
- Support the team's comprehensive, end-to-end investigations by contributing to the analysis of high-risk fraud patterns, trends, and typologies impacting Avant
- Additionally, assist in the structuring and organization of large datasets and collaborate with a wide range of internal stakeholders to ensure certain end-to-end investigative steps are completed effectively and efficiently
- Collaboration with Avant’s fraud analytics team, BSA/AML team, and call center operations, to identify emerging threats, collect evidence, and communicate of pertinent findings to business leaders, and key stakeholders
- Support the team’s deep-dive root cause analyses, which is a critical component of each investigation
- Provide recommendations to fraud leadership regarding gaps and opportunities for improvement of Avant’s customer authentication policy, and product issues and opportunities, including options to detect and restrict fraudulent accounts earlier in the accounts’ lifecycle
- Participating and helping in streamlining fraud operational workflows around transaction review and account investigations
- Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud
Our take
Many Americans with below average credit scores are caught in a bind: they're unable to improve their score, and simultaneously cannot access traditional loans. Avant's alternative is to offer credit options that are based on machine learning and a large database to manage their risk. The business has issued over $8 billion in loans to date.
The company offers a quick credit decision and speedy access to any allotted funds. It paired up with Zero Financial in 2021, expanding its business to the digital banking space. It plans to offer a whole suite of products in a single platform, such as loans, credit cards, and deposits.
Many fintechs are looking at ways to remove the traditional barriers that people with low credit scores face when trying to take out loans. Avant is not alone in this space, but by expanding its offering to banking products as well, it has increased its customer appeal and its reach. The company has recently received a large investment from Ares Management Alternative Credit Funds, enabling it to expand its credit portfolio and further develop its platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2022
$125m
GROWTH EQUITY VC
Sep 2015
$325m
SERIES E
Total funding: $779m
Company benefits
- Choice of great medical, dental, and vision insurance plan options
- 401(k) Match
- Unlimited paid time off
- Flexible work environment
- Generous paid parental leave
- Lunch allowance (Fooda) and in-office snacks
- WFH stipends for our remote employees
- Access to LinkedIn Learning for professional development
- No meeting wednesdays - (a.k.a. planned time to Get Sh!t Done)
- Summer fridays
- Fun in-office and virtual social events
- And who doesn’t love the swag
Company values
- Authenticity. We show up to work as our whole selves and make sure others can too
- Collaboration. We can only succeed when we do so as a team
- Problem-Solving. The harder the problem, the more satisfying the solution
- Customer. We are all owners of the customer experience
- Initiative. Plan. Adapt. Get Sh!t Done
Articles
Leadership
Al Goldstein
(Executive Chairman)They worked for a year at Deutsche Bank for a year, before founding Pangea Properties in 2008, and Avant in January 2013. They have been Chairman since, alongside founding Amount, Spring Labs, and StoicLane.
Paul Zhang
(CTO)Having studied at the University of Illinois, they spent a year as a Software Engineer at CashNetUSA and Enova Financial. They founded Debteye in 2011, before starting Avant in 2013, serving since 2019 as CTO.
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