Solution Engineer, Shopware
eCommerce platform powering online businesses
Job no longer available
eCommerce platform powering online businesses
201-500 employees
Job no longer available
201-500 employees
Company mission
To create trendsetting eCommerce solutions for the global community.
Role
Who you are
- Technical Expertise: Several years of hands-on experience with modern software development frameworks such as PHP, Symfony, JavaScript, and Vue.js, along with a strong understanding of Linux environments
- E-commerce Knowledge: In-depth technical know-how of e-commerce platforms and experience supporting SaaS and PaaS distribution channels. Knowledge of the Shopware platform is a plus
- Certifications & DevOps Knowledge: Leading hyperscaler certifications (e.g., AWS, Azure, Google Cloud) are a plus. Experience with CI/CD pipelines and DevOps practices is also advantageous
- Consulting & Solution Experience: Proven experience in technical consulting, solution engineering, or similar fields, including creating training and enablement content for diverse audiences
- Communication & Collaboration: Excellent communication and presentation skills in both German and English, with the ability to explain complex technical concepts clearly to various stakeholders. Comfortable with direct customer interaction and a strong team player
- Educational Background & Work Style: A degree in Computer Science, Business Informatics, or a comparable qualification. A self-driven and proactive work style with the ability to work effectively both independently and within a team environment
What the job involves
- As a Solution Engineer, you will play a critical role in bridging the gap between our technical products and the needs of our customers
- You will focus on delivering technical solutions, creating and implementing strategies, and working closely with customers, developers, and internal teams to ensure successful deployments and integrations
- Customer-Facing Technical Engagement:
- Deliver tangible assets (code snippets, repository commits, etc.) to customers to guide them throughout their journey on the platform
- Resolve technical questions and conduct demonstrations to showcase new features and functionalities
- Lead workshops, proof-of-concepts (PoCs), pitches, and onboarding sessions to supply and review technical requirements tailored to customer needs
- Collaborate with Sales, Product, and Development teams to discuss and refine customer requirements and ensure technical solutions align with our product capabilities
- Solution Design & Validation:
- Validate & extend platform capabilities with new and existing add-ons helping customers achieve full value realization
- Validate agency-created technical solutions in customer projects, ensuring they meet business, security and technical best practices
- Content Creation & Knowledge Sharing:
- Create re-usable high-quality content such as demo pitches, video tutorials, code samples, and presentations to support customer enablement and internal team training
- Develop and manage knowledge content to ensure it is accessible and usable for internal and external teams
- Contribute to the continuous improvement of our documentation and technical guides to enhance the customer experience
Our take
The eCommerce boom in recent years has shown no signs of slowing down, and Shopware is capturing the opportunity. The company offers a set of open source tools to power the online shopping experience for hundreds of thousands of brands.
There are of course competitors, like Shopify Plus, but Shopware has stood out for serving mid-market companies that were not digitally-native businesses but had to take on digital channels to keep up with customer demand. This, combined with the obvious increase in brands and companies needing help when eCommerce became more mainstream, has served Shopware particularly well.
Founded in 2000, the company only received its first round of funding in 2022. Until then, it had been profitable off its own back. This capital and support from, among others, Carlyle and PayPal will be invested in its international growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$100m
GROWTH EQUITY VC
Total funding: $100m
Company benefits
- Mobile Working: Whether you live just around the corner or far away - we offer you the flexibility to mobile working. We connect talents from different countries and create a diverse, international work environment.
- Mobile Working Abroad: Shopware empowers you to work temporarily from across the EEA and beyond. For more freedom, focus, and global connection.
- Sports (Urban Sports Club): Enjoy free access to Urban Sports Club (M package), including the app, on-demand workouts, and local sports facilities. Want to upgrade? You can, with a small personal contribution.
- Special Leave Days: Special life events deserve special recognition. Shopware may grand additional paid leave days for special occasions, such as weddings, moves, or volunteer work.
- Private Hardware Use: Work-life meets tech-life. You're welcome to use your Shopware hardware, whether it's your monitor, headphones, or laptop also for private purposes.
- Phone Contract/Reimbursement: Stay connected -wherever you are. We cover parts of your mobile phone costs. Depending on your country, you will either receive a monthly allowance or we will provide you with a phone plan.
- Shopware Coins: Become a true co-create of Shopware's journey. With our voluntary VSOP program, you share in our long-term success and shape the future with us.
- Educational Leave: Learning is more than a nice-to-have. We support your individual development with up to 5 additional workdays per year for recognised, job-related training.
- Learning & Development Offers: Grow with us. We offer a wide range of training opportunities, from e-learning and expert-led training to conferences.
- Career Progression Framework: With transparent career paths and clear development criteria, we support your personal journey at Shopware.
- Mentoring @ Shopware: Our mentoring and buddy programs pair you with experienced colleagues who support your personal and professional development.
- Events: From team events and BBQs to our big annual Shopware Kick-Off, our events build community and strengthen our culture.
- English for everyone: Join our free English and training to grow your skills and strengthen international collaboration.
- Employee Assistance Program: We've got your back - 24/7. In case of professional or personal challenges, you'll have access to immediate, free, and anonymous support from external experts.
- Employee Referral Bonus: If a new employee is hired based on your recommendation, you will receive a referral bonus of up to €2,500.
- 10 Year Anniversary Vacation: 10 years with Shopware? As a thank-you for your loyalty and commitment, you will receive either an additional four weeks of paid vacation or a one-time payment - the choice is yours.
- Welcome Backpack (incl. Merch & Clothes): Your journey with Shopware starts with a backpack full of surprises. Teamwear, premium merch, and your very own Cody.
Company HQ
Borken, Schöppingen, Germany
Leadership
Sebastian Hamann
(Co-Founder & Co-CEO)Co-Founded Shopware at the age of 15.
Stegan Hamann
(Co-Founder & Co-CEO)Entered the professional world once founding Shopware.
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