Senior Product Manager, Meltwater
Media, social & consumer intelligence
Be an early applicant
Media, social & consumer intelligence
1001+ employees
Be an early applicant
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- This role is ideal for a product leader who enjoys operating at the intersection of platform architecture, user experience, and data-driven insights, and who thrives on solving complex problems with broad organizational impact
- 7+ years of product management experience, with ownership of complex product areas involving search, data retrieval, content organization, or platform services
- Strong technical fluency, with the ability to partner effectively with engineering teams on APIs, services, and data-driven systems
- Experience designing products that balance flexibility, usability, and performance at scale
- Proven ability to use product usage data and platform metrics to evaluate success and guide iteration
- Excellent communication and collaboration skills, with a track record of aligning cross-functional teams around shared outcomes
- A strategic mindset paired with a hands-on approach to execution
- Bachelor’s degree or equivalent practical experience required; advanced degree a plus
What the job involves
- Meltwater is looking for a Senior Product Manager to lead Search Services - the foundational capabilities that power how customers discover, refine, organize, and reuse data across our social and media intelligence platform
- Search sits at the heart of Meltwater’s products
- The systems you own will enable customers to move seamlessly from exploration to insight, supporting workflows that span saved searches, filtering, enrichment, and downstream analytics and reporting
- Your work will directly shape how efficiently users surface trends, monitor narratives, and make data-driven decisions at scale
- Core Search & Asset Services
- Own the strategy and evolution of the services that allow customers to create, manage, organize, and reuse searches and related assets across Meltwater’s platform
- Enable intuitive organization and retrieval experiences that scale from individual users to large enterprise teams
- Provide reliable, scalable access to search assets and metadata for use across multiple Meltwater applications
- Search Filtering & Metadata
- Lead the development of powerful, usable search filtering capabilities, spanning both user experience and backend services
- Expand the metadata and dimensions customers can use to refine results while maintaining performance, clarity, and ease of use
- Define reusable filtering patterns that can be consistently applied across products and surfaces
- Cross-Product Workflows
- Identify opportunities to connect search creation with downstream analysis, reporting, and monitoring workflows
- Enable natural, efficient transitions between finding data and turning it into insights across the Meltwater ecosystem
- Define and execute a clear product vision and roadmap for Search Services in close partnership with Design and Engineering
- Balance near-term delivery with longer-term platform strategy and scalability
- Establish and track meaningful product KPIs, using data to inform decisions and continuously improve outcomes
- Collaborate closely with Product, Engineering, UX, Product Marketing, and Customer-facing teams to align solutions with customer needs and business priorities
- Communicate progress, trade-offs, and direction clearly to stakeholders across the organization
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, allowing companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company HQ
Financial District, San Francisco, CA
Leadership
John Box
(CEO)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
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