Senior Specialist Solutions Engineer, Cloudflare
Application Performance and Security
Web performance and security platform
Job no longer available
Web performance and security platform
1001+ employees
Job no longer available
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- Curiosity and Learning Agility
- 3+ years of prior Technical Sales, Systems Engineering, or related experience
- Experience interacting with senior level/executives to communicate a message of network and security transformation
- Familiar with trends and attacks in cyber security (e.g. DDOS, SQL Injection, Cross Site Scripting, etc)
- Hands-on experience with Cloud based architectures (e.g AWS, Azure, GCP)
- Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP
- Knowledge of the common web application frameworks and practices (JAMstack, Micro-services, GraphQL, event-driven architecture…)
- Knowledge of one or more common web frameworks (Django, Ruby on Rails, Laravel, Angular, React…)
- Experience with web performance testing and optimization such as RUM, Synthetic testing and deep understanding of the protocol stack (DNS, TCP, HTTP, SSL…)
- Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN
- Experience with sophisticated Botting technologies and technics (e.g Residential proxies, Headless browsers, fingerprinting rotation, click-farms)
- Fundamental understanding of customer network and application architectures
- Experience with JavaScript, Restful APIs, JSON, and code versioning solutions (e.g. Git, Gitlab, Bbitbucket) and scripting languages
- Hands-on experience with infrastructure-as-code (e.g Terraform, Pulumi, Ansible, Puppet, Chef)
- Fundamental understanding of the networking concepts (e.g BGP, TCP, Anycast, IP)
- Stay up to date not only with Cloudflare’s specific products, but with industry trends
- Ability to jump in with hands-on configuration when needed
- Ability to manage a project, work to deadlines, and prioritize between competing goals
Desirable
- Industry Certification, e.g. CISSP, CISA, CEH or OSCP
- Cloud Provider certification e.g AWS, GCP, Azure, OVH, Oracle OCI
- Experience in one or two industry verticals (Industry, Retail, Banking, Automotive, Supply-chain, Insurance…)
- Certification with any of the major Cloud Provider
What the job involves
- You will work with our clients to understand their business needs and understand their current applications landscape with the goal of helping them develop a security posture that meets their requirements while also keeping their applications and assets safe according to the most recent standards in cyber security, with high levels of reliability and performance
- You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support
- You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare
- Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
- Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
- Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
- Articulate the benefits of the Cloudflare application performance and security product portfolio vs competing solutions
- Promote retention by capturing and communicating gaps in product or features
- Collaborate and coordinate with account sales/pre-sales teams on opportunities and liaise with product management and support through the deal cycle
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company values
- Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
- Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
- Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
Share this job
View 107 more jobs at Cloudflare