Lead Software Engineer, Klaviyo
Performance Engineer
$188-282k
1+ day a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
$188-282k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Solid 10+ years of experience in the SRE/Devops field with specific experience in data processing systems
- 3+ years of experience in a Tech Lead role
- BA or BS Degree in Computer Science, related field, or equivalent experience
- Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
- Understanding of Linux (we run Ubuntu) and all layers of the networking stack
- Experience working on an engineering team building software
- Experience writing code using best practices in a language such as Python, Ruby, Go, etc
What the job involves
- Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The Data Automation team builds tooling that helps our Data Platform engineers provision and test infrastructure to power core Klaviyo functionality and generate data-driven insights
- As a founding member on the Data Automation team, you will have ownership over defining the evolutionary, technical vision for our data automation suite. You will be responsible for the design, implementation of frameworks that help us operate our mission critical analytics infrastructure
- Wholly owning the framework that enables us to provision, update, test, monitor, and scale infrastructure to power features that 50,000+ customers rely on daily to reach 4B+ consumers to drive their business forward
- Working on facilitating and optimizing infrastructure for teams that own Klaviyo’s analytics system that provides insight through hundreds of terabytes of data
- Responsible for coaching engineers, managing/reviewing technical documentation and articulating a phased approach to achieving the team's overall technical vision
- Be responsible for the mission, technical direction and operations of projects that have immediate impact
- Contributing to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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