Senior Revenue Operations Analyst, Smartsheet
Insights
$110-160k
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
$110-160k
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
- 5+ years of experience in an analytics role with increasing responsibility
- Experience in Cloud and SaaS go-to-market (GTM)
- Expertise in SQL and preparing data for analysis, modeling, and visualization
- Experience working with a business intelligence tool like Looker, Tableau, PowerBI, etc
- Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
- Experience publishing and presenting data and findings to non-data users
What the job involves
- Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go to Market organization. In this role, you will help define Smartsheet's strategy for customer excellence through insights produced with data analysis.
- You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your analysis and recommendations will directly impact our approach toward customer health and retention
- Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations.
- To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions
- You will report to our Manager, Revenue Operation Analytics
- Help to create, evolve, and maintain the reporting infrastructure for the Customer Excellence organization
- Act as a business partner to Customer Excellence leaders to understand and identify essential business questions and challenges
- Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results
- Partner with engineering, data science, and other analytics teams to build scalable analytics solutions
- Present insights to executives that will drive performance improvements and establish scalable process enhancements across the organization
- Mine large datasets, draw relevant insights and create visualizations to summarize findings
- Analyze and monitor data for anomalies (recognizing trends and data quality)
- Guide commission and territory planning processes with analytical support
- Be a mentor and leader to the more junior analysts on the team
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies, such as Lucid and Atlassian, Smartsheet saw strong growth in the early 2020s and achieved 17% year-on-year revenue increases through 2025. If the company can maintain this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, making it the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Thanks to its successes, it was bought by Blackstone and Vista Equity Partners for $8.4 billion in 2025 with an eye on further international scaling, leveraging the reach of its new parent companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$60.1m
SERIES F
May 2014
$35m
SERIES E
Total funding: $127.6m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Founder & Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
Share this job
View 26 more jobs at Smartsheet