Senior Manager of Partnerships Strategy & Operations, Flex
$220-245k
+ Equity
More information about location
2-3 days a week in office
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$220-245k
+ Equity
More information about location
2-3 days a week in office
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement
- 6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top-tier strategy consulting, or a similar analytical and cross-functional role
- Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
- Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
- Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
- Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
- Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
- Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
- Bachelor’s degree required
What the job involves
- Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals
- Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships
- Partner Growth Strategy:
- Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
- Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
- Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
- Identify cross-partner and cross-vertical insights that drive scalable growth playbooks
- Analytics, Insights & Experimentation:
- Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
- Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
- Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations
- Cross-Functional Leadership & Operational Excellence:
- Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
- Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
- Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability
- Partner Enablement & Go-to-Market Support:
- Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
- Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
- Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(Co-Founder)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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