Product Enablement Manager, Ketryx

• Our ideal candidate will have demonstrated success building scalable training programs in fast-paced, high-growth environments
• Someone who is strategic yet hands-on, passionate about employee development, and eager to contribute to building a learning culture will thrive in this position
• 5+ years of Enablement and/or L&D experience with at least 2 years in fast-paced technology or SaaS environments
• Proven track record designing and implementing learning programs that scale with business growth
• Experience with learning management systems (LMS) and e-learning content creation tools
• Strong analytical skills for conducting training needs assessments and measuring program effectiveness
• Demonstrated project management abilities including budget management and vendor coordination
• Excellent communication and presentation skills with ability to engage learners at all organizational levels
• Understanding of adult learning principles and various training methodologies (blended learning, microlearning, social learning)
• Proficient in Google Workspace, learning platforms, HRIS systems, and data analysis tools

Desirable

• As a Ketryx Product Enablement Manager, you will build and lead our product training and employee onboarding programs as we scale our fast-growing SaaS startup in the MedTech space
• You'll have the autonomy and resources to create impactful learning experiences that drive product adoption and customer success
• In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 through developing our most valuable asset—our people
• Design and implement comprehensive learning strategies that align with Ketryx's business objectives and support our rapid scaling from startup to enterprise
• Create and manage a comprehensive Product Training University featuring multiple learning tracks for internal teams, customers, and partners
• Conduct training needs analyses (TNA) across departments to identify skill gaps and development opportunities for technical, sales, customer success, and support teams
• Build and manage our learning infrastructure including LMS selection, implementation, and optimization for remote and hybrid work environments
• Create and deploy onboarding programs that efficiently integrate new hires into our healthcare technology domain, company culture, and role-specific competencies
• Develop technical and compliance training programs specific to medical software development, including FDA regulations, quality management, and security protocols
• Partner with department heads to create role-specific development paths for engineering, sales, customer success, marketing, and operational teams
• Establish measurement frameworks to track training effectiveness, employee engagement, and ROI on learning investments
• Support L&D budgets and vendor relationships including negotiations with external training providers, content creators, and technology platforms
• Lead cross-functional training initiatives such as leadership development, communication skills, and collaborative work practices essential for SaaS growth
• Create internal knowledge sharing systems to capture and distribute institutional knowledge as we scale rapidly