Area Vice President of Account Management, BetterUp
AI-driven employee coaching platform
Job no longer available
AI-driven employee coaching platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- 5+ years of relationship management and quota-carrying experience combined with a proven track record of success in a similar enterprise environment
- 2+ years of people management with a track record of values-based leadership and building high impact, high integrity teams
- Recent experience managing and closing complex sales-cycles with Fortune 500 accounts
- Proven success of working within a highly matrixed organization
- Values/behaviors necessary: Bias towards action, bring out the best in people, care for each person (collaboration, leadership), and extreme ownership
What the job involves
- Working alongside Account Managers by supporting deal strategy and client meeting preparation to ensure pipeline coverage, retention, and growth of existing Partners
- Consistent development of Account Management team by leading and modeling best practices for managing the customer journey
- Accountable to measuring weekly pipeline development and GRR
- Monitoring sales activity of the team, tracking results, and leading weekly forecast and pipeline review meetings
- Communicating and establishing expectations for weekly activities, pipelines, forecasts and closed deals
- Mentoring and development of the Account Management team which includes recruiting, hiring and training new Account Managers on the Post Sales process
- “Model the Way” - leading by example by demonstrating the proper steps to work through the BetterUp relationship management process
- Reporting on sales activity, pipeline development, and forecast to the Account Management leadership team
- Aligning and establishing strong cross-functional partnership with BetterUp's Customer Success, Deployment, and People Insights teams
- Serving as an escalation point for direct reports on all deals
- Embodying BetterUp values by demonstrating extreme ownership, leading with empathy in all customer interactions, and adhering to best practices
- Guide team on portfolio management and account prioritization, with emphasis on building long-term partnerships
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially in improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalised video coaching sessions and career development services, providing support in areas often neglected by employers, such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. It's also offering AI coaching to keep pace with digital demand for contextual, tailored insights. The multi-unicorn company has ample opportunity for further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company HQ
Govalle, Austin, TX
Leadership
Alexi Robichaux
(Co-Founder & CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(Co-Founder & COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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