Sales Development Representative, ShipMonk
Office located in Fort Lauderdale, FL
Shipping & logistics for e-commerce SMBs
Posted today
Shipping & logistics for e-commerce SMBs
1001+ employees
Posted today
Office located in Fort Lauderdale, FL
1001+ employees
Company mission
To become the most innovative and trusted tech fulfillment provider with facilities & solutions around the globe.
Role
Who you are
- Learn & Educate. Capable of grasping ShipMonk’s products’ features quickly and articulate relevant information accurately and persuasively. You need to have a strong desire to learn, educate, and share information on our ever-changing product with possible merchants you find and target that might not even know who ShipMonk is
- Outstanding Communication Skills. Able to spark interest by delivering a flawless, engaging pitch customized to the listener’s pain that pushes the listener to explore ShipMonk’s capabilities deeper
- Skilled at uncovering important fulfillment details by asking strategic questions and offering consultative solutions on how ShipMonk could help that leads to successful sales closed by other sales teammates
- Relationship Builder. History of connecting with people and building mutually rewarding relationships with the GSD attitude. Builds rapport through outstanding research and custom outreach with ideal customers that fit ShipMonk’s model
- Problem Solver. Able to get to the root cause of issues, using critical skills to generate solutions and schedule time with team experts that can solidify that recommendation/solve that problem
- Performance & Results Driven. Sales, portfolio, or relationship experience strongly preferred with the proven ability to drum up new business and spark engagement with potential merchants. Comfortable in a competitive environment, with evidence of personal ambition
- Voracious Learner. When you come across something you’re not familiar with, an innate desire burning from within propels you into GSD mode to shut down the ambiguity and become a master of this new information
- Consultative. You believe knowledge is power and are focused on the customer’s best interests over closing a deal. In the long run, the best fit is a mutual fit and you will be the first person to point a prospective account into the correct fit using ShipMonk knowledge/features
- Team Player. Actively contributes to the group in order to meet goals, tasks, and projects. Players take steps to actively listen to coworkers, respect ideas and aim to win
- 0–2 years of sales or relevant experience
What the job involves
- This role will report to the Sales Development Manager and plays a critical role in driving new business to ShipMonk by sourcing & qualifying outbound accounts that fit ShipMonk’s model. They are the first point of contact for all of our clients and we consider them to be ultimate connectors or relationship builders. They leverage social media, email campaigns, and phone calls to help educate potential clients about ShipMonk services
- In other words, our Sales Development Representatives know how to Get Sh*t Done! They are passionate about what they do and love hitting big goals
- Make 60 phone calls and send 40 emails per day using Outreach
- Conduct discovery calls and build initial relationships with prospective customers
- Maintain accurate CRM records (we use Salesforce!)
- Set qualified meetings for Account Executives to close deals
- Stay current on eCommerce trends and logistics solutions
Our take
ShipMonk was created when its founder realized how US merchants would often refuse to ship to certain locations internationally. The company has grown to allow small to medium size e-commerce brands to scale through its 4-in-1 cloud based software, which integrates with a company's inventory management, orders, warehousing and shipping systems.
To supplement its SaaS and offer real logistical value, ShipMonk operates a growing number of strategically located warehouses throughout the US, Canada, Mexico and the UK. This means that even the smallest eCommerce brands are able to deliver goods within just two days, while reducing shipping costs compared to traditional delivery channels.
Since launching in 2014, ShipMonk’s trajectory has been remarkable for a company that was largely bootstrapped without major funding. However, 2020 saw a boom in demand for its services, and since then ShipMonk has scaled up enormously, receiving huge financial investment and acquiring complementary businesses along the way. Having now established fulfilment centres in Birmingham (UK) and Texas, ShipMonk is eyeing up strategic acquisitions and additional expansion within the US and Europe.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2021
$65m
GROWTH EQUITY VC
Dec 2020
$290m
GROWTH EQUITY VC
Total funding: $365.1m
Company benefits
- Full health benefits coverage (medical, dental, vision)
- Unlimited paid vacation time
- Dog-friendly workplace
- Wellness program (onsite gym, healthy snacks)
- Fun work environment (trampoline, ping pong table & games)
- Referral Bonus Program
- 401(k) retirement plan
Company HQ
Central Fort Lauderdale, Fort Lauderdale, FL
Leadership
Jan Bednar
(Co-Founder)Forbes 30 under 30. Before co-founding ShipMonk, founded and was CEO of commerce and shipping startup BetaBox.
Kevin Sides
(President & Co-Founder)Prior to co-founding ShipMonk, worked at dg Communications Group, with spells as Senior Account Manager, Head of Digital, and General Manager.
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