Billing Operations Analyst, Amplify

• The ideal candidate will have hands-on experience with NetSuite, a strong understanding of Salesforce, and a high proficiency in Microsoft Excel
• This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment
• 2-4 years of experience in an accounts receivable, billing, or similar financial role
• A bachelor's degree in Accounting, Finance, or related field is required
• Strong analytical and problem-solving skills
• Exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Microsoft Excel: Expert-level proficiency with advanced functions (pivot tables, VLOOKUP, SUMIF, etc.)
• Ability to handle complex customer accounts and perform reconciliation tasks

Desirable

• A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment
• Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves
• Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math
• All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student
• Today, Amplify serves more than 15 million students in all 50 states
• The Accounts Receivable (AR) Billing Analyst will play a key role in the company's financial operations by managing all aspects of the billing cycle
• This includes creating and distributing invoices and resolving billing disputes
• Generate and issue accurate invoices to customers in a timely manner using NetSuite
• Process and apply customer payments, reconcile discrepancies, and support accounts receivable collections aging processes
• Work closely with the sales team to maintain billing accuracy, using Salesforce to track customer accounts and sales orders
• Reconcile billing data and reports, leveraging advanced Excel functions (e.g., pivot tables, VLOOKUPs) to analyze data and identify trends
• Communicate with the accounts receivable collections team to resolve billing inquiries, payment discrepancies, and collections issues
• Assist with month-end and year-end close processes, including preparing and analyzing financial reports related to accounts receivable
• Collaborate with other departments to improve billing processes and ensure compliance with company policies
• Maintain detailed records of tax calculations, exemption certificates, and supporting documentation
• Reconcile sales and use tax filings with sales tax charged on customer invoices
• Review customer tax exemption certificates and ensure proper documentation is current and valid