Working Student System Administration, Helpling
Part Time
16 € per hour
Online marketplace for cleaning services
Be an early applicant
Online marketplace for cleaning services
201-500 employees
Be an early applicant
16 € per hour
201-500 employees
Company mission
Helpling's mission is to make booking an experienced local service provider easier than ever before.
Role
Who you are
- You juggle bits and bytes while others are still looking for their coffee cups? Then join our dynamic and modern company, where innovation and agility are lived
- A vocational training or degree is not the most important thing to us. We value your experience and are therefore looking for practically-versed, plug-and-play heroes with versatile IT knowledge who are currently enrolled at a university
- You are familiar with help desk user support, Google Workspace, setting up VLAN and VPN, as well as Windows and OSX systems, and ideally, you even bring first knowledge of a programming language
- You are reliable, motivated, and effortlessly juggle multiple inquiries at the same time
- You live in Berlin/Brandenburg and value our beautiful office in Berlin Mitte as your second 127.0.0.1
- You are enrolled as a student throughout your time with us and can work up to 20 hours per week
- German language skills are a plus, very good English is a must
- We would like to encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us, your personality and motivation are just as important as your professional qualifications
What the job involves
- With us, you will have the opportunity to develop your skills further and be part of an international team
- For this, we are looking for you as our Working Student System Administration
- As our Working Student System Administration, you are the contact person for all hardware and software problems and support the Helpling team with questions regarding the IT infrastructure in our Berlin office
- You support the provisioning and maintenance of our Windows- and OSX-based environment and help provide your colleagues with high-speed, bugless equipment
- You help manage our local networks and support troubleshooting, analysis, and documentation
- You bring your own ideas to improve existing workflows through customized automation
- You help ward off cyber attacks, create backups, and contribute to our overall IT security
Our take
Everybody needs household services at some point whether it is for the occasional moving day or weekly cleaning, but it can be difficult to find a local serviceman. Advertisements are everywhere online and in paper formats, but there is usually no way to verify the competence or good-natured intentions of the worker.
Helpling provides an online marketplace for finding local cleaners, gardeners, constructors, and other workers, allowing users to book on-demand help from their smartphones. Prices and ratings allow users to search for workers that fit their preferences whilst helping provide positive reputations for successful workers, and Helpling provides liability and theft insurance to ensure that all services are conducted safely and legitimately.
Whilst various other local service marketplaces are tackling similar challenges, Helpling has an unmatched scale in the industry, with verified workers and services operating in ten different countries. Furthermore, the combination of an easy-to-use mobile application, quality control, and insurance encourages users to migrate away from the minefield of informal advertisements and towards a regulated and formal framework for home services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2019
$23m
SERIES D
Mar 2017
$11.5m
SERIES C
Total funding: $96.5m
Company benefits
- The possibility of hybrid working
- Monthly employee and pulse surveys to measure your satisfaction
- Flexible working times
- Extra days off for child sickness
- Visa guidance
- Fresh fruits and vegetables
- Weekly yoga clas
- Training sessions and team building activities
Company HQ
Government District, Berlin, BE
Leadership
Philip Huffmann
(Co-founder)Experienced as Interim Head of Product for StyleHaul, Inc. Co-founded Helpling in 2014.
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