Senior Workplace Operations Specialist, Wealthsimple
CA$88-110k
+ Equity
Professional investing services made simple
Open for applications
Professional investing services made simple
1001+ employees
Open for applications
CA$88-110k
+ Equity
1001+ employees
Company mission
To help everyone achieve financial freedom.
Role
Who you are
- We’re looking for someone who thinks big, sweats the small stuff and keeps things simple
- 5+ years of experience in Workplace Operations, Office Management, or Facilities Management, with clear progression into vendor management or program ownership
- Demonstrated track record of managing vendor relationships, performance management, and ensuring SLA compliance for core services (facilities, cleaning, catering)
- Strong program management skills with proven ability to design, optimize, and elevate workplace service programs
- Working knowledge of Health & Safety/Workplace Compliance standards, particularly Ontario regulations (JHSC experience is a strong asset)
- Ability to exercise independent judgment
- Data-driven approach to operations, with ability to leverage occupancy and service metrics to drive strategic decisions and enhance employee experience
- Strong financial acumen with experience managing operational budgets, processing invoices, and identifying cost savings
- Excellent cross-functional collaboration skills, particularly with People, Procurement, IT, Finance, and Legal teams
- Strong problem-solving abilities and composure under pressure during operational escalations
- Highly organized, detail-oriented, and able to manage multiple strategic priorities simultaneously
What the job involves
- Our vision is to create an environment where employees can do their best work, foster deep connection & experience organizational engagement
- By focusing on building and redefining Workplace Ops programs, we aim to cultivate employee engagement, productivity, and high morale through thoughtful delivery and execution of our programming.About the RoleAs the Senior Specialist, Workplace Operations, you'll own the strategic execution of Toronto's workplace programs and vendor management
- You'll design and optimize service programs (F&B, cleaning, facilities), negotiate vendor contracts, ensure Health & Safety compliance, and serve as the operational backup for the Senior Manager
- You'll focus on program ownership, performance management, and continuous improvement, ensuring our flagship headquarters delivers an exceptional employee experience
- Negotiate and manage vendor contracts for cleaning, F&B catering, and facilities maintenance, ensuring SLA compliance and driving continuous performance improvements
- Design and optimize the F&B catering program including menu planning, service model design, dietary accommodations, and budget allocation, partnering with the Coordinator who executes daily operations
- Monitor vendor performance through quality checks, employee feedback, and service metrics, proactively addressing performance gaps
- Lead vendor sourcing and RFP processes for new services or contract renewals
- Act as primary liaison with landlord and building management for base-building issues, maintenance escalations, and facility enhancements
- Lead Health & Safety programs for the Toronto office, including chairing the Joint Health & Safety Committee (JHSC), coordinating inspections, and managing training programs
- Ensure compliance with all Ontario workplace safety regulations and company policies
- Prepare for and coordinate annual fire drills and safety communications
- Manage operational budgets for Toronto, processing program and vendor invoices, tracking expenses, and identifying cost optimization opportunities
- Analyze workplace data (occupancy trends, desk booking patterns, ticketing metrics, service utilization) to propose strategic adjustments and resource optimization
- Support the Senior Manager with operational decisions and vendor escalations during absences
- Lead operational improvement projects such as process optimization and new program implementations
- Collaborate with IT, Procurement, Finance, People, and Legal teams on workplace initiatives that require vendor coordination, budget approval, or operational support
Our take
Wealthsimple is one of a crop of robo-advisors trying to democratise investment management. These companies are disrupting the industry by automating many of the processes involved in investment, removing the need for human advisors.
But while other so-called robo-advisors are focused on courting the high end of the market, Wealthsimple is trying to provide the same types of tools and advice to all users, regardless of the amount they have to invest.
Wealthsimple does have higher fees than some other robo-advisors such as Betterment and Charles Schwab. However, the company believes that it provides a more user-friendly platform, tailored to millennials who will be attracted to Wealthsimple due to its ease of use and social impact offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2025
$397.7m
LATE VC
May 2021
$542.3m
LATE VC
Total funding: $1.2bn
Company benefits
- Retirement savings matching plan through Wealthsimple Work
- Company equity for full-time employees
- Access to Premium Client perks, including personal finance learning & advice and a boosted interest rate on deposits
- Paid parental leave (6 months topped up to 100% of salary)
- 20 vacation days per year
- 90 Days Away program
- Top-tier health benefits
- Life & disability insurance
- Generous sick and mental health days
- Employee resource plan including services like RMT, psychology, and physiotherapy
- Up to $5,000 per year for mental health supports
- Gender Affirmation benefits
- Up to $1,500 per year for professional development
- Up to $1,500 per year for wellness and home office expenses
- Employee resource groups
- Social impact hours
Company HQ
Fashion District, Toronto, ON
Leadership
Michael Katchen
(Co-Founder & CEO)Previously worked as a Business Analyst at McKinsey and then at Ancestry.com as Country Director for Canada.
Salary benchmarks
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