Global DevOps Team Lead, CluedIn
+ Eligibility for Stock options
Master data management platform
Be an early applicant
Master data management platform
21-100 employees
Be an early applicant
+ Eligibility for Stock options
21-100 employees
Company mission
To give companies the data foundation they need to fulfill their data-driven initiatives.
Role
Who you are
- Significant experience operating and managing production cloud environments, ideally within Microsoft Azure
- Deep hands-on experience with Kubernetes in large-scale production environments
- Proven experience leading DevOps, Platform Engineering, Site Reliability Engineering (SRE), or Infrastructure teams
- Strong understanding of cloud architecture, networking, security, performance optimisation, and high-availability design
- Experience implementing Infrastructure-as-Code and automation practices
- Demonstrated success managing complex incidents and driving operational improvements
- Strong commercial awareness and experience balancing reliability, performance, and cost optimisation
- You will be comfortable acting as the technical authority across:
- Microsoft Azure
- Kubernetes
- Containerisation technologies
- Infrastructure-as-Code (Terraform, Bicep or similar)
- CI/CD pipelines
- Monitoring and observability platforms
- Cloud networking and security
- Incident management and operational excellence practices
- Strong technical credibility with the ability to lead from the front
- Naturally proactive with a strong sense of ownership
- Comfortable making decisions and taking accountability
- Excellent communicator capable of engaging both technical and non-technical stakeholders
- Passionate about building resilient systems and high-performing teams
What the job involves
- We are seeking an experienced and hands-on Global DevOps Team Lead to lead the reliability, scalability, and operational excellence of our cloud platform
- This is a leadership role for a technical expert who thrives in modern cloud-native environments and enjoys balancing strategic leadership with hands-on technical ownership
- You'll lead our devops team while remaining close to the technology, driving infrastructure decisions, improving platform resilience, and shaping how we scale globally
- Reporting directly to the CTO, you will own the operational performance of our Azure-based SaaS platform, champion automation and continuous improvement, and ensure our customers receive a world-class service experience
- Platform Ownership:
- Own the performance, availability, security, and scalability of our global Azure infrastructure
- Lead the operational strategy for our Kubernetes-based platform
- Drive platform reliability and ensure we consistently meet or exceed SLA commitments
- Act as the senior escalation point for complex technical and operational issues
- Technical Leadership:
- Provide hands-on technical leadership across Azure, Kubernetes, networking, observability, and platform operations
- Lead major incident management and post-incident reviews
- Identify and resolve systemic reliability and performance challenges
- Partner with Engineering to improve deployment processes, resilience, and platform architecture
- Automation & Continuous Improvement:
- Drive Infrastructure-as-Code, automation, and operational efficiency initiatives
- Reduce manual operational overhead through tooling and process improvements
- Establish best practices for monitoring, alerting, capacity planning, and operational readiness
- Build and maintain robust operational documentation and runbooks
- Team Leadership:
- Lead, mentor, and develop a high-performing DevOps and Operations team
- Create a culture of ownership, accountability, continuous learning, and operational excellence
- Support recruitment, onboarding, and development of future team members
- Ensure the team remains aligned with evolving platform and business requirements
- Stakeholder Management:
- Work closely with Product, Engineering, Customer Success, and Leadership teams
- Provide operational insights, metrics, and recommendations to senior leadership
- Contribute to technology strategy and long-term infrastructure planning
- Manage operational budgets and optimise cloud resource utilisation
- What Success Looks Like:
- Exceptional platform reliability and service availability
- Consistent achievement of SLA and operational performance targets
- Fast and effective incident response and resolution
- Highly automated, scalable operational processes
- Strong observability and proactive monitoring across the platform
- A capable, engaged, and continuously developing Operations team
- Infrastructure that scales seamlessly alongside business growth
- This is a key leadership position within our technology organisation. We are looking for someone who will not simply manage devops, but who will actively shape the future of our platform, raise technical standards, mentor the team, and play a critical role in our continued growth
Our take
According to a recent survey, over 60% of all data within organizations is never analysed, leading to inefficient processes and poor decision-making due to incomplete information. Furthermore, the cost of collective data prep is expected to be more than $450 billion.
CluedIn is a modern data management platform that aims to facilitate the procedure of making data ready for insights, helping enterprises easily access data that is scattered across their company. The company allows their customers to integrate over 600+ sources of data using a graph database to infer connectivity from the data source.
CluedIn already has customers in a range of verticals including Nordea, SAP, and Ticketmaster and is currently focused on increasing its customer base in the US market. The founding team is made up of engineers from Sitecore who aim to use their experience to scale the company further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2021
$15m
SERIES A
Apr 2017
$1m
EARLY VC
Total funding: $16m
Company benefits
- Attractive pension scheme
- 25 days holiday excluding standard public holidays
- Flexible remote work policy
- Allowance for home office for remote workers
- Continuous learning culture
- Healthcare cash plan
- Life insurance
- Employee Assistance Programme
- Private medical insurance
Company HQ
København N, København
Leadership
Martin Hyldahl
(CTO)Previously Software Developer/Architect at Softronic for 3 years, at Mondo A/S for 8 years and at Sitecore for 2 years.
Pierre Derval
(CPO)Previously Vice-President Product Development at Ziliko for 1 year, Software Engineer at Experteam for 2 years, Team Leader at GENIVAR for 1 year and Senior Software Engineer at FLEJAY also for 1 year.
Tim Ward
(CEO)Studied Computer Software Engineering at the Queensland University of Technology. Previously CEO at Jerrong for 1 year and Product Architect at Sitecore for 7 years.
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