Customer Success Specialist Internship, GuestReady
€800 a month
Property management for short-term rentals
Job no longer available
Property management for short-term rentals
201-500 employees
Job no longer available
€800 a month
201-500 employees
Company mission
To help landlords save time and turn their investments into a profitable source of income by using technology to bring the tradition of hospitality to the short and medium let market.
Role
Who you are
- Currently pursuing a degree in Business, Hospitality, Data Analytics, or a related field. Show us your passion! ❤️
- Strong attention to detail and affinity for working with data
- Excellent written and verbal communication skills
- Unleash your creativity and contribute your design skills to enhance customer success efforts
- Proficiency in Microsoft Office Suite and familiarity with CRM tools (experience with HubSpot is a plus). Embrace your tech-savviness!
- Analytical mindset with the ability to gather and interpret data. 🧠
- Self-motivated and a team player. Thrive independently and value the power of collaboration!
What the job involves
- Collaborate with our Account Managers and Onboarding team to optimize processes and create exceptional rental experiences
- Review and update records, ensuring accuracy and completeness, as you dive into the world of customer success. Become a master of data! 🧙♀️
- Work with our amazing team members to implement tags and enhance data organization within Zendesk, ensuring efficiency and organization
- Collaborate with internal resources and utilize innovative tools to gather insights and drive customer success initiatives. Let innovation be your guiding force!
Our take
As holiday bookings rise post-pandemic, short-term rentals are seeing a boom in attention, and there is an opportunity to make significant income by offering spaces on sites such as Airbnb. Listing and maintaining properties, however, can be time-consuming, especially for those with multiple spaces to manage. GuestReady provides property management services catered to short- and medium-term rental, freeing would-be landlords from the hassle of running rental businesses, whilst still allowing them to make the most out of the properties they own.
GuestReady is a globally leading short-term rental company, standing out for delivering both “Full Property Management” and a SaaS version of its property management platform. The software streamlines the processes involved with managing holiday lets, and the company delivers solutions for price optimisation, management of listings, maintenance, guest services and more. In addition, the GuestReady app allows clients to check property performance in real time, covering factors such as occupancy rate and reviews.
GuestReady operates in over fifty cities worldwide and has won numerous awards including the Swiss Economic Award in 2021. The company boasts impressive revenue and investment, with funds cited to grow existing markets, acquire more companies, increase the efficiency of its software, and expand product offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2023
$2.5m
SEED
Oct 2021
$4.6m
SEED
Total funding: $22.7m
Company benefits
- A diverse and multicultural team spanning several countries
- A collaborative work culture with no room for office politics or big egos
- Work with a team of entrepreneurs who have successfully built companies before
- A dynamic work environment with flat hierarchies and space for your own ideas
- Drive challenging and diverse tasks which will let you grow day by day
Company HQ
Fitzrovia, London, UK
Leadership
Alexander Limpert
(CEO)Board Director at Log my Care. Former Managing Director at foodpanda. Previously an Associate and Consultant with Oliver Wyman.
Christian Mischler
(Chairman)Co-Founder of Deskimo, and Founding Partner of the Swiss Founders Fund. Previously co-founded mindprep, HotelQuickly and foodpanda.
Patrick Degen
(Board Member)Co-Founder and CEO of Fintale. Founding Partner of the Swiss Founders Fund. Previously co-founded Uniseminar and mindprep.
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