Senior Solution Engineer, Taktile
+ Equity
Decision platform for banks and fintechs
Open for applications
Decision platform for banks and fintechs
101-200 employees
Open for applications
+ Equity
101-200 employees
Company mission
To empower decision makers worldwide to make smarter and safer decisions at scale.
Role
Who you are
- If you are passionate about state of the art tech products, have gathered a few years of experience working with Python and customers, and enjoy working as part of an awesome team that empowers you to grow, then we think you'll love this job!
- You know how to build strong customer relationships with stakeholders across different levels of seniority and including both technical stakeholders in an organization (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts)
- You are curious and customer-centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges
- You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across customers that will be at different parts of their journey with Taktile
- You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business
- You are collaborative and work well with your peers in Marketing, Sales, Product, Engineering and the Customer Success team
- You are creative and proactive - you’re always looking for ways to stand out with customers and prospects
- You have excellent written and spoken English
- Live for Customer Value: You have at least 2-5 years of experience working within Enterprise / "high touch" Solution Engineering, as a technical Customer Success Manager / Engineer in a B2B SaaS company or as (Technical) Senior Consultant
- Technical expertise: You have a general understanding of REST APIs (design, integration, authentication)
- Data & Analytics: You have experience in applying and optimizing statistical and machine learning models to solve business problems. You are familiar with the state of the art data & analytics tech stack and workflow automation platforms which helps you creatively solve your customers' automation and optimization problems
- Business domain expertise: You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)
What the job involves
- As a Solution Engineer, you are core to our mission of transforming our customer's decisioning infrastructure to enable them to optimize and automate complex and mission critical business decisions
- You will work in partnership with Taktile's Sales Team and are making sure our customers get value from Taktile throughout their entire lifecycle
- You are a trusted advisor to our customers and help them achieve their strategic goals and realize value by using Taktile in their decisioning tech stack
- You discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey including adoption, expansion and renewal
- You build demos, support our sales team and customers in building business cases and design and scope proof of value projects which demonstrate the value Taktile delivers for the customer within a short amount of time
- You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform
- You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives
- You onboard and work with various of our customers' teams (domain experts, product, engineering, data science) to help them solve real-world problems. You understand people and technology, and are proficient and diligent in writing and testing Python code and committed to providing an excellent experience and fast time to value to Taktile’s customers
- You will work with product management to translate your knowledge of customer problems into product insights to shape Taktile's product roadmap
- You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function
- You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go to market functions
Our take
Taktile’s goal is to enable financial services enterprises to adopt machine learning (ML) technology and deliver ML applications. Whilst ML may seem old news, these businesses have been slow to adopt it due to a shortage of expertise, IT resources and regulatory freedom.
This means that the wealth of data at their fingertips tends to go underutilised. With Taktile, these organisations can easily deploy, maintain, and monitor ML applications on a single platform, finally putting crucial ML tools in the hands of enterprise level businesses.
Taktile has inspired impressive confidence in some high-profile backers, including Y Combinator, and the founders of industry behemoths like Datadog and Github. With platforms like Taktile's playing a facilitating role in the AI revolution of financial services, the road ahead should provide ample opportunity for innovation and growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2025
$54m
SERIES B
Nov 2022
$20m
SERIES A
Total funding: $78.7m
Company benefits
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath
- Use the equipment of your choice including meaningful home office set-up
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field
Company HQ
Battery Park City, New York, NY
Leadership
Maximilian Eber
(Co-Founder & CPTO)With a PhD in Philosophy from Harvard University, they went on to work in Machine Learning and Causal Inference at QuantCo.
Maik Taro Wehmeyer
(Co-Founder & CEO)Member of the European Commission European AI Alliance, and Founding Member at KI Bundesverband. Was previously a Machine Learning Engineer at QuantCo and Research Associate at Harvard Business School.
Share this job
View 21 more jobs at Taktile