Sales Enablement Executive, Trustpilot
$99.5-114k
Consumer review website
Be an early applicant
Consumer review website
501-1000 employees
Be an early applicant
$99.5-114k
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- 2+ years experience in a fast-paced, (preferably SaaS) organization in sales or enablement role
- A strong understanding of the sales environment and methodologies, including sales content, tools and skills
- Experience with content management and learning management systems
- Able to build strong internal relationships with sales and marketing
- Excellent communication and presentation skills
- Focused on strategic long-term gain
- Strong program management skills
- Metrics and results driven
- Agility to work in a fast paced environment whilst keeping a high attention to detail
What the job involves
- Our Sales Enablement Executive will play a critical role in optimising the performance of Trustpilot’s Commercial teams, encompassing a broad range of commercial roles that drive acquisition, onboarding and retention of Trustpilot customers
- This role requires a deep understanding of the end-to-end customer journey, from initial contact to long-term retention and growth
- The Sales Enablement Executive will design, develop, and deliver programs, content, and coaching that equip our teams with the knowledge, skills, and tools to drive revenue, maximize customer lifetime value, and achieve our ambitious business goals
- Day to day you will be liaising with reps, leaders and senior stakeholders, deepening your understanding of business metrics, actively discovering sales challenges and devising sales enablement solutions to improve performance
- Success is measured by the impact of your programs through assessing rep satisfaction, retention, behavioural change/adoption and overall business impact
- Design, deliver and measure high quality enablement content that’s accessible, up-to-date and relevant to the needs of our commercial audience
- Conduct deep discovery of challenges hindering Commercial teams from value-selling
- Maintain knowledge of business and performance metrics we’re trying to drive
- Maintain knowledge of Trustpilot target customers, our products, value proposition and sales process
- Design scalable programs to solve challenges drawing on the Enablement Mix: knowledge, skills, tools/content and processes
- Consider how systems and managers can support embedment of new learning and behaviours
- Design and develop playbooks to drive excellence across the sales process
- Collaborate across the business to gain buy-in and align with cross-functional and Commercial stakeholders
- Track, measure and obtain feedback on programs to drive continuous improvement
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.1m
LATE VC
Total funding: $179m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
Salary benchmarks
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