Enterprise Sales Director, Ushur

Healthcare

$240-300k

OTE

Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location

Senior and Expert level

Remote in US

AI-powered customer experience automation

Job no longer available

AI-powered customer experience automation

201-500 employees

B2BArtificial IntelligenceMarketingDeep TechMachine LearningSaaSAutomationNo-Code

Job no longer available

$240-300k

OTE

Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location

Senior and Expert level

Remote in US

201-500 employees

B2BArtificial IntelligenceMarketingDeep TechMachine LearningSaaSAutomationNo-Code

Company mission

Ushur's mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.

Job

Company

Role

Who you are

7+ years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000
A demonstrated track record where you consistently have met or exceeded annual quota
Subject matter expertise in healthcare with rich experience working with health plans and benefits
Possess a deep understanding of how technology is leveraged both within health plans and how they interact with their members, brokers and other key stakeholders
Familiar with how health plans and healthcare companies select technology and solution providers
Experience at a fast-paced high growth startup environment
Capable of presenting sophisticated technology solutions at the C-level
Superb written and oral communications skills
Ability to own the entire sales cycle from Lead Generation to Contract Close
Bias to action, high sense of urgency and energy

What the job involves

Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations
Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform
Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts
Collaborate internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function
Develop proposals, business cases and ROI model for and with Clients
Partner with Customer Success Teams to ensure Client success with Proofs of Concept and Programs in Production
Acquire and maintain a working knowledge of the Ushur Platform

Our take

A positive customer experience is essential to prevent sales friction and boost revenue as a business, but managing every client interaction can be tough. Whilst automation technology can help reduce this workload, existing solutions generally tackle either front-end customer service or back-office automation, isolating the processes from each other despite both being automatable.

Ushur provides an AI-powered customer experience automation platform, providing no-code tools that can help businesses automatically interact with customers and boost conversion rates at scale. In addition to handling the end-to-end customer acquisition and onboarding process, the platform also includes functionality for the automation of back-office process handling whilst maintaining compliance with HIPAA, GDPR, and other major privacy regulations.

Whilst the plethora of specialized customer experience solutions on the market presents challenges to the company, Ushur's unification of front-end and back-end automation allows it to stand out. When combined with its no-code approach, the company claims it can greatly reduce time spent on manual sales processes, whilst ensuring customer experiences are frictionless and data is handled professionally. Impressive 2023 funding will enable it to expand its experience automation portfolio, develop its AI, and expand into new regions and verticals.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

4% employee growth in 12 months

Glassdoor (4.3)

Company

Funding (last 2 of 4 rounds)

Feb 2023

$50m

SERIES C

Feb 2021

$5m

SERIES B

Total funding: $92m

Company benefits

100% covered, top-of-the line health benefits for all employees
Flexible work hours, potential to work remotely, and easy parking at the office
Supportive and collaborative work environment that promotes a culture of learning
We empower our team members to innovate and do the extraordinary

Company HQ

Santa Clara, CA

Leadership

Simha Sadasiva

(CEO)

Previously Principal Engineer at Clearwater Networks and Senior Director of Session Delivery Network Solutions at Dialogic, Inc.

Henry Peter

(CTO)

Previously Product Architect at Dialogic, System Architect at Veraz Networks and Systems Engineer at Lucent Technologies.

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