Product Operations Specialist, Ramp
Spend Management
$94.6-157.1k
+ Target equity
Relocation support
3+ days a week in office
Corporate cards and finance automation
Open for applications
Corporate cards and finance automation
501-1000 employees
Open for applications
$94.6-157.1k
+ Target equity
Relocation support
3+ days a week in office
501-1000 employees
Company mission
To help finance teams build healthier businesses.
Role
Who you are
- Minimum 2 years working in product management, product operations, business operations, or consulting
- Strong ability to use data to understand opportunity and query data via SQL
- Experience working directly with customers through feedback requests and/or user research interviews
- Experience leveraging qualitative feedback to create product recommendations
- Ability to work in undefined spaces
- Strong investigative and critical thinking skills
- Familiarity with and expanding on internally used tools (dashboards)
Desirable
- Experience with Retool
- Technical programming experience (Python, Java, React)
What the job involves
- As a foundational member of our product operations organization, you will support Ramp’s product offerings for our customers as we scale
- You will leverage data to identify opportunities for our users, build out automation and processes to help Ramp scale internally, and assist in the launch process for new features
- You’ll work closely with our Spend Management team including product managers, engineers, design, data and our customer-facing teams
- Spend Management owns our core spend product, including reimbursements, controls, core workflows product, notifications, and travel & entertainment to control spend
- Own creating high-leverage product analytics tracking and data analysis to surface quantitative opportunities for improving performance, quality, and intuitiveness of the product
- Own identifying opportunities to automate, optimize, and refine processes to help us scale operationally as we continue to expand the scope of our products, and own the change management of those updates
- Become the foremost expert on the customer’s experience for your product set, and work to connect the daily experience of Ramp’s customer-facing teams with the product and engineering teams to help evolve the product roadmap and achieve fast resolution of product bugs and issues
- Partner with Product Operations leadership to refine the product operations team’s vision and mission as Ramp continues to scale
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
Our take
Ramp provides companies with a dual offering of corporate cards and a spending management dashboard. The dashboard allows companies to oversee their costs, automate manual accounting practices, reimburse out-of-pocket spending, and earn cashback on financial outlays.
Founded in 2019 and coming out of stealth in 2020, the company has already reached a valuation of a whopping $8.1 billion in early 2022. Its clients include several big-name companies including fast-growth health tech startup Ro, Planned Parenthood, and Truebill. 90% of its customers have made the switch from legacy players such as Expensify and Concur, showing that Ramp provides real customer value.
The team that built Ramp is the same one that launched the automated price tracking company Paribus before selling it to Capital One. It is now focused on scoping out more M&A opportunities and boosting its headcount to support investing in its software and going into new verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2024
$150m
SERIES D
Aug 2023
$300m
SERIES D
Total funding: $1.1bn
Company benefits
- Comprehensive medical, dental, and vision insurance
- One Medical Membership
- 401(k) including an employer match
- Unlimited PTO
- Parental leave
- Monthly wellness stipend
- WFH stipend
- Relocation support to move to NYC
- Pet Insurance
Company HQ
Ukrainian Village, New York, NY
Leadership
Eric Glyman
(CEO)Studied Economics at Harvard. Was a Trustee at Global China Connection for over 5 years, and then became a Financial Analyst working at Millstein & Co. Co-founded Paribus, which became Capital One.
Karim Atiyeh
(CTO)Studied Computer Science at Harvard, and became a Teaching Fellow. Worked in PowerPoint and Excel at Oliver Wyman. Became an Advisor at One Zero Capital. Founded and served as CTO to Paribus, later sold to Capital One.
Gene Lee
(Co-Founder)Studied at and became a Research Assistant at the University of Chicago. Was a Marketing Contractor at AdBlock and worked as a Software Engineer at BTCjam. Worked again as a Software Engineer at Paribus and then became Senior Engineering Manager at Capital One.
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