KYC Compliance Analyst, eBay
Mandarin Speaker
$39.2-76.4k
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$39.2-76.4k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Mandarin and English speaker with strong reading and writing skills
- Bachelor’s degree or equivalent with focus in business, accounting or finance
- 1 - 2 years of AML/KYC experience or 2+ years of fraud/compliance experience
- Excellent verbal and written communication skills
- Strong organizational skills
- Excellent digital literacy including knowledge of MS Office applications
- Strong research and analytical skills
- Comfortable working under tight timelines
- Works optimally and independently, while being a team player
- You are willing to be available evenings to support multiple time zones, as necessary
What the job involves
- At eBay, we are a purpose-driven community dedicated to crafting an ambitious and versatile work environment. eBay Payments is a growing organization that encourages passion, courage, and inventiveness – creating the future of global commerce and making a meaningful, positive impact on millions of eBay sellers and shoppers around the world
- As a part of the Compliance Operations team, you will work with a team of analysts responsible for supporting the ongoing maintenance, production and development of eBay's KYC program
- This position will require the candidate to act as a Compliance Analyst supporting manual KYC reviews and handling extensive research requests
- Perform the required KYC screening and reviews by detailing and corroborating the information acquired on eBay member as required by the KYC procedures utilizing a variety of independent research sources
- Perform quality checks on Level 1 reviews
- Collaborate with internal and external partners as advised
- Awareness of regulatory requirements in AML/KYC and other compliance due diligence functions
- Ability to work independently with direction from leadership while maintaining quality standards
- Assist in issue resolution and communication with mentorship from leadership
- Resolve AML/KYC referrals from external payment advisors/vendors
- Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met
- Collaborate with other team members and managers to provide input on policies and procedures and other initiatives
- Update and review forms according to local regulation requirements and work with Compliance Operations to expedite documentation reviews, providing clarification as needed
- Follow up with customers to ensure information is received by due date
- Ensure all tasks are executed in compliance with our policies and regulations
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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