GTM Finance Manager, Cloudflare
+ Equity
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
+ Equity
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- 8+ years of progressive experience in sales finance, strategic finance or investment banking. High growth, public company SaaS experience preferred
- Finance constitution with strong operational focus to drive process and execution in a scalable and repeatable way
- Experience working with post-sales teams such as Customer Success and/or Professional Services is a plus
- Intellectually curious with problem-solving orientation. Strong analytical capabilities and business acumen with ability to apply rigorous logic and sound methods to solve multi-faceted problems
- Strong verbal and written communication skills with proficiency in simplifying and distilling complex business information into consumable and actionable takeaways
- Willingness to play “up and down the stack” diving into the details as well as managing Executive level communications
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-paced environment
- Advanced Excel and Google Slide (or Powerpoint) skills required
- Expert financial modeling and analytical skills
- Proficiency with financial and GTM systems. Anaplan, RevPro, Netsuite, Tableau and Salesforce experience is a plus
- MBA or Masters preferred
What the job involves
- The GTM Finance team works closely with our Chief Revenue Officer, Chief Marketing Officer, Regional Sales leaders and Sales Operations team to build Cloudflare’s go-to-market strategy and operations
- We have a deep understanding of all aspects of Cloudflare’s go-to-market and play an important role in aligning goals, setting targets as well as bringing visibility and predictability to our top line financials
- Members of the GTM Finance team possess excellent analytical, critical reasoning, interpersonal, communication, influencing and leadership skills and are passionate about both problem solving as well as building high quality repeatable processes that scale with our rapid growth
- Our role extends beyond analyzing and reporting; we take pride in helping to design and implement solutions to the different challenges that can arise in our high growth environment
- This role will work closely with the Global Services team, which consists of Customer Success, Professional Services, and Technical Account Managers (TAM)
- A successful candidate would enable Global Services leadership to attain goals such as improved customer retention and time to value, by surfacing actionable insights and serving as a thought partner to grow and optimize the business
- Work closely with our Global Head of GTM Finance and VP of Global Services to build, track and optimize the Customer Success and Professional Services headcount and expense plan
- Gain deep understanding of Cloudflare’s customers and prospects by country, segment and product to proactively identify areas of opportunity and risk
- Collaborate with Sales Operations to define and standardize financial reporting, success metrics and KPIs to support decision making. Own global churn forecast and collaborate with corporate finance to determine impact on GAAP revenue and Dollar Net Retention (DNR)
- Report and explain variance of revenue and expenses in monthly financial reviews and Board materials
- Support growth in Professional Services by owning the revenue forecast, conducting variance analysis, and calculating program margin
- Focus on improving standardization, automation, and scalability initiatives to drive accuracy and efficiency within our Global Services go-to-market programs
- Support strong financial management and oversight of major contracts, working with accounting, procurement and others as needed
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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