Business Development Manager, FutureLearn

Salary not provided
Mid level
London
FutureLearn

FutureLearn is a UK-led global learning platform, founded in 2012 offering top online courses.

Be an early applicant

FutureLearn

FutureLearn is a UK-led global learning platform, founded in 2012 offering top online courses.

201-500 employees

B2CB2BEducationLearning

Be an early applicant

Salary not provided
Mid level
London

201-500 employees

B2CB2BEducationLearning

Company mission

FutureLearn’s purpose is to transform access to education.

Role

Who you are

  • Experience in a Professional Services or Learning and Development sales environment
  • Familiarity with Enterprise Learning & Development and/or eLearning solutions, preferred
  • A track record of delivering on sales targets
  • A track record of building strong client relationships (account management / business development), including presenting to groups and handling senior stakeholder questions and objections effectively
  • Experience of account planning and working in partnership with an account team to maximise life-time value of accounts and clients
  • Highly self-motivated and organised, with an ability to prioritise under pressure and deliver against performance targets
  • Entrepreneurial drive and comfort with working across multi-disciplinary teams
  • Innately flexible and agile in situations where there may be ambiguity or changes in direction
  • Executive gravitas, with the confidence to lead meetings with C-suite representatives from prospective customers
  • Strong written and verbal communication and analytical skills
  • Creative problem-solving abilities
  • Excellent interpersonal skills

What the job involves

  • FutureLearn is significantly growing its Enterprise business and is seeking a dynamic and driven sales leader to take on this exciting challenge
  • FutureLearn Enterprise will be serving global organisations, including leading companies, governments and nonprofits, who seek to up-skill or re-train their workforce with FutureLearn’s inspiring and engaging content and platform
  • You will play a significant role in contributing to strategy and go-to-market execution
  • The role will require collaboration and coordination across Marketing, Product, Support, Partnerships, Finance and Legal
  • You will be responsible for driving success and delivering the revenue goals in the corporate sales area
  • You will be a critical member of the team, with working knowledge of digital trends and developments in the Learning & Development sector
  • You will have an in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals
  • You will also provide support to the wider activities of the team
  • Your ability to sell with a consultative approach, through listening and building a clear understanding of client needs and motivators
  • Your biggest asset will be your curiosity and ability to put the concerns of the client above your own opinions and ideas, to craft solutions that work for them, whilst delivering revenue to the business
  • Delivering revenue, in line with your own and the company targets
  • Achieve company objectives, meeting and exceeding quarterly and annual sales quotas through effective planning, analysing performance and projecting future performance
  • Meet with potential clients, generating leads, and growing long-lasting relationships by understanding their needs and where we can deliver value
  • Demonstrate and model best in class business development and account management, including tracking, analysing, and communicating key quantitative metrics and business trends
  • Ensure FutureLearn is using effective sales tactics to meet revenue objectives and keeping the Sales CRM accurate every week
  • Develop a strategic business plan that expands our customer base and extends global reach
  • Understand market needs and identify how our solutions and products should develop to meet them and represent client needs for our product teams
  • Be familiar with FutureLearn’s comprehensive offerings when representing FutureLearn more broadly
  • Work collaboratively with Learner Engagement Managers, Revenue Operations, Technology and Product/Marketing teams to drive improvements in process and service for clients and colleagues

Salary benchmarks

Our take

Massive open online courses (MOOC) have taken off in the previous decade. Companies such as Udemy, Coursera and Lynda.com have led this wave.

FutureLearn is a UK-led global learning platform, founded in 2012 with the mission to transform access to education by offering top online courses from the world’s leading universities and brands. In November 2022, the company was acquired by Global University Systems (owners and operators of one of the world’s most diverse networks of higher education institutions). Subsequently, FutureLearn's CEO Andy Hancock stepped down and the company's primary subscription plan "Unlimited" was raised in price.

FutureLearn has set itself apart in the fast-growing market for higher education and lifelong learning, helping 10's of millions of learners globally, and has longstanding relationships with leading higher education institutions, including more than 150 UK Universities. However, Future Learn's turbulent year and price rise signal difficulty moving forward as an acquired company. Its price hike is comparable with the price of Coursera's subscription. The latter has a wider back catalogue to bolster its cost though.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Few candidates hear
back within 2 weeks

58% female employees

-27% employee growth in 12 months

Company

Funding (1 round)

Apr 2019

$65m

GROWTH EQUITY VC

Total funding: $65m

Company benefits

  • Calm Premium Subscription
  • Westfield Health Cash Plan
  • Buy up to 5 additional days of holiday
  • Volunteer for a charity of your choice for a day
  • Cycle-to-work scheme
  • Season ticket loan
  • 28 days holiday (excl. bank holidays)
  • Hybrid Working

Company values

  • We are Social Learners | We learn together. We empower and inspire our learners, our partners, and ourselves to develop through the power of lifelong learning
  • We are Transformative | We see no limits to what we can achieve by harnessing our individual and collective strengths. We are changing the world with our ideas, insights, and unique perspectives
  • We are Experimental | Our innovation is led by data, curiosity and the occasional happy accident. We create an uplifting environment where we learn from our failures and celebrate our success
  • We are Purposeful | We work hard to succeed because we’re so invested in our shared purpose. As we grow, so does our opportunity to make a long term difference to the lives of millions around the world

Company HQ

Holborn, London, UK

Leadership

Vitaly Klopot

(COO (Not Founder))

Currently Chief Innovation and Commercial Officer at Arden University, Board Member at Dignity Health Global Education, Host of The Business of Education Podcast. Previously COO of Global University Systems.

Diversity, Equity & Inclusion at FutureLearn

  • We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

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