Customer Success Architect, Veza
Identity Lifecycle Management
$150-200k
Plus equity
Identity security platform
Open for applications
Identity security platform
201-500 employees
Open for applications
$150-200k
Plus equity
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- BA/BS degree or equivalent experience required
- 5+ years of professional experience in customer success or consulting, working with technical enterprise customers and exposure to Lifecycle Management
- Proven ability to manage customer Lifecycle Management Deployments in a customer-facing capacity
- Experience with information security background and supporting CISOs as your primary customer sponsor
- Experience working with at least one major cloud service provider (AWS, GCP, Azure)
- Strong understanding of Identity & Access Management
- Knowledge of Cloud and On-prem architectures
Desirable
- Experience with data platforms such as Snowflake, RDS, Redshift, etc
- Familiarity with Enterprise SaaS platforms like Salesforce, Microsoft 365, Github, Box, ServiceNow
- Experience with Identity Providers (Okta, AzureAD, Google, Active Directory, etc.)
- Knowledge of Python or other languages
What the job involves
- Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform, and help us shape the future of the industry
- You will accelerate customer time to value by expertly coordinating the delivery of onboarding, implementation, integration, and consulting services. In partnership with Veza services and GTM teams, this direct interaction with customers will empower them to quickly and successfully adopt the Veza platform, ultimately strengthening their security posture and driving their business outcomes
- By ensuring seamless implementations, you'll play a key role in Veza's rapid growth and customer satisfaction
- As a Customer Success Architect - Lifecycle Management at Veza, you will be partnering with our customers to share product expertise, best practices and strategically advise in the fields of identity and security
- Own the customer relationship through all stages of the customer lifecycle (kickoff and deployment through growth)
- Capture customer feedback and work directly with Veza’s product team to ensure the voice of the customer is being incorporated into Veza’s product roadmap
- Act as an SME on Veza’s Lifecycle Management product ensuring alignment to industry best practices including developing standardized workflows and playbooks for each Lifecycle Management Deployment phase to ensure consistency and scalability
- Partner with product, sales, and support teams to align JML processes with broader company goals
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
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