People Partner Coordinator, Weee!

• 2+ years of experience in an HR Coordinator or similar HR support role, preferably in warehouse, logistics, distribution, or field-based operational environments
• Experience supporting hourly or frontline workforces in fast-paced operational settings
• Working knowledge of employee relations processes, workers’ compensation coordination, and HR compliance requirements
• Familiarity with employment law fundamentals and ability to follow established HR policies and escalation procedures
• Strong organizational, communication, and prioritization skills with ability to manage multiple competing tasks and deadlines
• High attention to detail with accuracy in documentation, tracking, and compliance-related work
• Ability to balance empathy with consistency in handling employee and operational issues
• Comfortable working in fast-moving environments with shifting priorities and clear operational direction
• Bilingual in English and Mandarin required

Desirable

• As a People Partner Coordinator, you will work closely with the Manager and Director of Operations to support site operations and ensure smooth day-to-day execution of the workforce
• You will serve as the on-site HR partner, responsible for supporting compliance, enforcing safety standards, coordinating onboarding and training, and providing frontline HR support across the facility
• This role also provides regional support to other operations as needed, helping ensure a consistent and well-managed employee experience across sites
• Support and execute frontline HR operations, including onboarding, orientation, and training coordination to ensure a consistent, compliant, and positive employee experience
• Provide daily HR support to frontline employees across payroll, benefits, policies, attendance, and performance matters
• Coordinate and track required training to meet OSHA, local, state, and company compliance requirements
• Serve as on-site People Partner for Boston operations, with regional support for NJ sites as needed
• Partner with site leadership to support engagement, retention, and workforce stability initiatives
• Support employee relations and compliance processes by gathering documentation, maintaining records, and tracking case follow-ups in partnership with HR leadership
• Assist managers with performance management actions including discipline, policy application, and terminations
• Coordinate workers’ compensation cases from incident through resolution, including documentation, tracking, and coordination with vendors and insurance partners
• Maintain and update HR and operations trackers (ER cases, attendance, safety, turnover), identify trends, and escalate risks to leadership with recommended actions