Business Analyst, Flock Safety
$75-95k
Offers stock options
Public safety operating system
Open for applications
Public safety operating system
1001+ employees
Open for applications
$75-95k
Offers stock options
1001+ employees
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- The ideal candidate is a detail-oriented analyst with strong communication skills, a deep curiosity for understanding how systems and processes connect, and a drive to deliver high-impact, scalable solutions in a dynamic environment
- 4+ years of experience as a Business Analyst, Product Owner, or Business Systems Analyst, preferably in a high-growth SaaS or startup environment
- Experience with Salesforce CRM, CPQ, Docusign, Netsuite, and other supporting systems across Revenue, Lead Management, Billing, Revenue Recognition, and Operational Delivery
- Strong understanding of cross-functional process dependencies between Sales, Finance, and Operations (e.g., Quote → Order → Fulfillment → Billing → Revenue Recognition)
- Familiarity with Salesforce administration and integrations
- Exceptional written and verbal communication skills, with a demonstrated ability to document business requirements, functional design specifications, and end-user training materials
- Excellent stakeholder management skills with a proven ability to translate complex business needs into clear, actionable system requirements
- Ability to act as a business partner to facilitate cross-functional business discussions to uncover gaps, opportunities, or pain points
- Experience with JIRA for story creation, backlog management, and QA/test case tracking
- Familiarity with Agile methodologies (Scrum/Kanban), working within sprint cadences and project management best practices/methodologies
- Has a natural curiosity and eagerness to learn new things
- Are motivated and self-driven, with a desire to take ownership of their work
- Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day
What the job involves
- The IT PMO & Delivery team oversees the intake and prioritization of business requests, manages the IT roadmap, and drives cross-functional alignment to successfully deliver quarterly and long-term system initiatives
- We are seeking a Business Analyst focused primarily on the Lead to Cash process (70–80%) while also supporting key Operations systems and processes (20–30%) to ensure seamless end-to-end execution from quote through fulfillment
- The candidate will partner closely with stakeholders across Sales, DealOps, Finance, Accounting, Operations, and IT Applications to design and deliver scalable system solutions that improve efficiency, visibility, and data integrity across the organization
- This role will play a key part in connecting upstream quoting and contracting processes with downstream operational workflows such as fulfillment, installation, and service delivery
- As a Business Analyst, you will partner with Stakeholders and Project Managers to translate business needs into actionable system requirements, supporting initiatives that span multiple departments and tools,including Salesforce Sales Cloud, CPQ, Billing, Docusign CLM, NetSuite, and operations systems such as Service Cloud, Field Service, or internal logistics tools
- You’ll manage requirements gathering, documentation, and testing, ensuring solutions are delivered with quality and aligned to business goals
- The First 30 Days
- Begin your onboarding
- Familiarize yourself with company culture, values, and processes
- Gain access to all necessary systems and tools
- Meet your stakeholders:
- Meet key stakeholders across Sales, Deal Desk, Finance, and Operations to understand how lead-to-cash connects to fulfillment, service, and delivery
- Complete quick wins:
- Assist in resolving small-scale, high-priority system issues by defining requirements and working with the systems team to deliver
- The First 60 Days
- Current State Analysis:
- Begin documenting the end-to-end Lead to Cash process and its operational handoffs (Lead -> Quote → Contract → Fulfillment -> Billing)
- Identify pain points and improvement opportunities across both Revenue and Operations workflows (e.g., quote accuracy, order readiness, or fulfillment triggers)
- Map system dependencies across Salesforce, NetSuite, and operational systems (Service Cloud, field service tools, inventory systems, etc.)
- Project Support:
- Take ownership of a small project to deliver end-to-end
- Participate actively in sprint ceremonies: refining stories, slotting enhancements into sprints, and supporting UAT to ensure solution readiness and quality
- 90 Days & Beyond
- Implementation & Delivery:
- Independently manage multiple Lead to Cash tasks/enhancements and partner with the Sr. IT Project Manager, Lead to Cash to support any necessary project deliverables
- Documentation & Training:
- Own detailed documentation for new system changes and cross-functional process updates
- Assist in user training and post go-live support to ensure smooth adoption
- Ongoing Collaboration:
- Continue to execute on assigned projects, maintaining clear communication with stakeholders and technical teams
- Identify and propose tactical improvements for recurring pain points
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. It's caught on too, with a funding round of $275 million awarded in 2025 that will be used to expand its manufacturing capabilities. lock Safety, a U.S. startup developing surveillance technology, has raised $275 million in new funding led by Andreessen Horowitz, as it invests in a manufacturing facility and expands into drone products, the company told Reuters. funding behind it, This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.8m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(Founder & CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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