Strategic Account Executive, Medallia
$136-190k
+ Commission
Customer experience management
Be an early applicant
Customer experience management
1001+ employees
Be an early applicant
$136-190k
+ Commission
1001+ employees
Company mission
Medallia's mission is to help companies win through customer experience.
Role
Who you are
- 5+ years of field sales experience at an Enterprise software/SaaS organization
- A proven top performer in a quota-carrying sales role
Desirable
- Demonstrated experience creating opportunities within large strategic accounts; lengthy sales cycles
- Successfully closed large deals at enterprise levels with strategic planning, focus, and drive
- Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
- Demonstrated previous success in exceeding sales targets, building strong pipelines, and nurturing key accounts
What the job involves
- Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, Automotive, and Federal Government industries
- Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands
- As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun
- As a Strategic Account Executive you will primarily target expansion opportunities within assigned enterprise organizations in your territory
- Research target accounts and develop prospecting campaigns
- Dive deep into understanding their business and the potential for business alignment
- Go high and wide within enterprise organizations to understand the full scope of opportunity
- Lead the entire sales cycle from initial opportunity creation to finalizing opportunity outcomes. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal
- Engage with the sales ecosystem and Medallia Partners in support of sales opportunities
- Participate in internal team meetings to collaborate with supporting the ecosystem on opportunities, resolve customer issues, share best practices, and work with cross-functional teams
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Insights
-4% employee growth in 12 months
Company
Company benefits
- Work from home opportunities
Funding (last 2 of 5 rounds)
Feb 2019
$70m
SERIES F
Jul 2015
$150m
SERIES D
Total funding: $325m
Our take
Medallia's SaaS platform, the Medallia Experience Cloud helps with the understanding and management of experience for customers, employees and citizens.
Its software captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalised and predictive insights that can drive action to help businesses.
Medallia has become a leader in the market with over 1,000 customers, including some of the world's leading brands like Samsung, PayPal and Mercedes Benz. In 2021, it was bought out by Thoma Bravo, which helped it to achieve greater flexibility and bolster its leadership and customer team.
Kirsty
Company Specialist at Welcome to the Jungle