Commercial Sales Coordinator, Litta
£27.5-32.5k
+ Commission
Office located in Canary Wharf, London
Waste management solution
Be an early applicant
Waste management solution
21-100 employees
Be an early applicant
£27.5-32.5k
+ Commission
Office located in Canary Wharf, London
21-100 employees
Company mission
To change the way businesses dispose of their bulky waste.
Role
Who you are
- The role requires a highly organised, detail-oriented individual who can balance technical tasks, such as preparing quotes and managing CRM data, with high-level communication between our busy operations team and our commercial business customers
- Experience: Proven experience in a sales coordination, administrative support, or account management support role
- Technical Proficiency: Expert command of the Microsoft Office Suite and proficiency in CRM software
- Communication: Exceptional written and verbal communication skills, with the ability to articulate complex service details clearly and persuasively
- Organisation: Highly organised and proactive, with a demonstrated ability to manage multiple priorities in a fast-paced environment
- Industry Knowledge: Previous experience in Logistics, Waste Management, or Technology Solutions is highly desirable, but not essential
What the job involves
- Reports To: Head of Commercial Sales/Sales Manager
- This position serves as the operational backbone of the commercial department, responsible for ensuring the seamless execution of the sales process
- You will be a guardian of the Litta brand, upholding our integrity and embodying our commitment to sustainable, ethical, and innovative waste management
- Quote Preparation: Accurately prepare and issue professional quotes for commercial clients, ensuring all pricing aligns with the official commercial rate card
- Order Management: Efficiently book and process customer orders, ensuring all technical and logistical nuances specific to commercial accounts are captured
- CRM Integrity: Maintain accurate, detailed, and up-to-date client records, sales activities, and order statuses within the CRM system
- Reporting: Provide regular updates on order volumes and pipeline progression to management
- Internal Coordination: Collaborate seamlessly with the Operations Team to ensure service feasibility, successful solution implementation, and exceptional ongoing support
- Customer Relations: Act as a reliable point of contact for commercial business customers, providing timely updates and professional service to foster long-term loyalty
- Technical Understanding: Develop a deep understanding of commercial customer nuances to proactively identify and resolve potential logistical hurdles before they impact the client
- Sustainability and Environmental Impact: Actively promote Litta’s mission
- Customer-First Approach: Ensure every customer interaction reflects our commitment to a high-quality digital experience, including instant online booking and live tracking tools
- Ethical Operations: Maintain the integrity of our supply chain by utilizing only approved, vetted, and licensed waste carriers to ensure full compliance and prevent illegal dumping
- Innovation and Efficiency: Leverage our proprietary technology and dynamic routing systems to help reduce carbon emissions and optimize waste collection services for our clients
- This role is integral to Litta's continued growth strategy, focusing on operational excellence and maximizing the efficiency of our commercial portfolio. The Commercial Sales Co-ordinator plays a critical role in strengthening Litta's market position by ensuring our "Customer-First" promise is delivered daily
Salary benchmarks
Our take
The process of waste disposal is currently difficult, with few companies providing digital options that put sustainability at the core of their operations. Moreover, fly-tipping in the UK is costing the government millions per year.
Litta aims to solve this problem with its easy-to-use, sustainable waste removal service. Its platform connects customers and businesses with approved licensed waste carriers. Over 96% of items collected through their platform are recycled and diverted from landfills.
Backed by funding and a recent partnership with NRLA, Litta is seeing its mission take hold. And with expansions into new cities like Birmingham, Manchester, and Glasgow, its momentum shows no signs of slowing down.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Aug 2021
$2.8m
Total funding: $2.8m
Company HQ
Potters Bar, UK
Leadership
Aaron Marc Georgiou
(Founder & CEO)Previously a Personalisation Project Manager at ASOS, a Consultant at Accenture, and an eCommerce Digital Project Manager at Liberty London.
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