Senior Site Reliability Engineer, Glean
$155-250k
3 days a week in office (Palo Alto, CA)
Enterprise search and knowledge management
Posted today
Enterprise search and knowledge management
201-500 employees
Posted today
$155-250k
3 days a week in office (Palo Alto, CA)
201-500 employees
Company mission
To bring people the knowledge they need to make a difference in the world.
Role
Who you are
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 8+ years of experience in a senior-level role within Site Reliability Engineering or similar role, particularly in managing cloud-based services and infrastructure
- 5+ years of experience with software development in one or more programming languages
- 2+ years of experience managing people or teams, leading projects, and designing, analyzing, and troubleshooting distributed systems running in Cloud
- Strong knowledge of cloud platforms such as Google Cloud Platform, AWS, or Azure
- Practical experience with containerization technologies, including Docker and Kubernetes. Familiarity with infrastructure as code tools like Terraform is essential
- Solid understanding of networking, security principles, and best SRE and security practices
- Proficiency in using monitoring and alerting tools to detect and respond to potential issues effectively
What the job involves
- We are seeking a skilled and motivated Senior Site Reliability Engineer (SRE) to become a valuable addition to our dynamic and innovative team
- As a SRE, you will play a critical role in ensuring the reliability, availability, and performance of our cloud-based services and applications
- You will work closely with our engineering teams to design, build, and maintain robust, scalable, and highly available cloud infrastructure
- Much of our software development focuses on building infrastructure to scale our operations in a hybrid cloud environment and eliminating work through automation
- On the SRE team, you’ll have the opportunity to manage the complex challenges of scale and fast growth which are unique to Glean, while using your expertise in coding, algorithms, problem-solving, and SRE practices
- We keep Glean applications up and running, ensuring our customers have the best and most reliable experience possible
- Technical Leadership and Mentorship: Play a key role in driving technical excellence and fostering a culture of reliability across engineering teams. You will lead by example, setting best practices for incident management, performance optimization, and automation. Influence best practices, drive cross-team collaborations, and contribute to the execution of key objectives in alignment with engineering leadership and cross-functional partners. Establish strong technical credibility, shaping architectural decisions and ensuring the delivery of high-quality, reliable systems
- Ensure High Availability: Implement and maintain resilient cloud architectures, monitor system performance, and proactively identify and resolve potential bottlenecks or points of failure
- Incident Management: Participate in primary oncall rotation; cultivate technical curiosity and growth mindset, and a blameless postmortem culture within the team. Continuously optimize the on-call process for sustainability and efficiency
- Automation and Tooling: Develop and maintain automation scripts, tools, and processes to streamline system deployment, monitoring, and management tasks. Your contributions will be vital in efficiently scaling cloud operations
- Performance Optimization: Optimize cloud infrastructure and applications for performance, scalability, and cost-effectiveness
- Security and Compliance: Collaborate with security engineers to implement best practices and ensure compliance with security standards and policies
- Monitoring and Alerting: Design and configure advanced monitoring systems to gain insights into system behavior, set up alerts, and respond proactively to potential issues. Create and maintain comprehensive dashboards and playbooks for production on-call
- Software Development Consultation: Engage actively in the entire software development lifecycle. Participate in system design reviews and provide valuable SRE insights during launch reviews, influencing and enhancing system architecture
Our take
Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.
With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.
It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.
That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2025
$150m
SERIES F
Sep 2024
$260m
SERIES E
Total funding: $805m
Company benefits
- Medical, dental, and vision for you and yours
- Competitive compensation and stock options
- 401k contribution
- Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
- Company events, from weekly happy hours to our annual company retreat
- Flexible hours, unlimited PTO, and company-wide winter break shutdown
- Transparent culture
- Learning and development stipend
- Free meals with lunch and dinner options every day
Company HQ
Evergreen Park, Palo Alto, CA
Leadership
Arvind Jain
(CEO)Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.
Piyush Prahladka
(Software Engineer)Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.
Tony Gentilcore
(Product Engineering Lead)Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.
TR Vishwanath
(Engineering Lead)Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.
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