Implementation Manager, Sixfold
Generative AI for insurance underwriting
Job no longer available
Generative AI for insurance underwriting
21-100 employees
Job no longer available
21-100 employees
Company mission
To give every business AI-powered decision making.
Role
Who you are
- 4-7 years of experience in an Implementation, Consulting, Project Management or similar customer-focused role
- Experience in change management and working with Enterprise customers
- Strong written & verbal communication skills, ability to manage multiple stakeholders
- Knowledge & curiosity about industry-specific use cases for generative AI
- Nice to have but not required: Familiarity with technical concepts such as REST API’s
- Passionate about the customer experience: You thrive on speaking to customers daily and engaging them to grow the value they realize from the product. You’re interested in championing the customer journey by proactively identifying pain points and opportunities for enhancement, ensuring a positive experience at every touchpoint
- Thoughtful problem-solving: You’re eager to get hands-on in the product, dive into new challenges, often problem solving alongside customers, and can proactively identify potential risks to a customer’s success
- Empathetic communication: You communicate in a compassionate manner, both with customers - actively listening to their concerns and providing clear, timely, and effective responses that foster trust and satisfaction - and internally to productively communicate customer needs with the team
What the job involves
- As an early member of the Sixfold Customer Onboarding & Implementation team, you will have the opportunity to shape the foundation and drive the growth of our customer relationships
- Leading deep discovery conversations with customers to understand their business needs, potential challenges, and key milestones
- Overseeing the execution of the solution (including initial set-up, testing change management, solution adoption) and delivery quality, to be sure we deliver on Sixfold’s value proposition
- Effectively communicating proposed solutions, project updates, and potential risks/challenges to external and internal business stakeholders
- Gather and relay customer feedback to internal teams, advocating for product enhancements and new features that align with client needs and market trends
- Develop and implement standard methodologies, processes, and tools to define and improve Sixfold’s customer onboarding framework
Our take
Sixfold uses generative AI to streamline insurance underwriting, replacing manual risk analysis with virtual research teams. This approach accelerates assessments, boosts operational efficiency and enhances profitability for insurers.
The platform integrates generative AI to automate data processing, predictive modelling and real-time insights for comprehensive risk analysis in underwriting. In a nutshell, this allows insurers of all sizes to manage risk more effectively, fostering global competitiveness.
Recently securing funding, Sixfold is ready to accelerate its AI and machine learning teams, enhance its product capabilities and fuel R&D efforts. It is also expanding into the UK and EU markets, which highlights Sixfold's global ambitions to reshape insurance practices.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jan 2026
$30m
SERIES B
Jun 2024
$15m
SERIES A
Total funding: $51.5m
Company benefits
- Unlimited vacation
- Medical, dental & vision insurance
- 401k with employer match
- We love it if you can be in the office 4 days but work from home when it’s called for
- Equity for every full time employee
- Your birthday is an automatic OOO here!
Company HQ
Civic Center, New York, NY
Leadership
Alex Schmelkin
(CEO)Previously an EIR Operating Advisor at Bessemer Venture Partners. They were also a Founding Member of Unqork as well as the Founder and CEO of Cake & Arrow.
Brian Moseley
(CTO)They have over 25 years of experience building web-based products and services. Previously they founded Hoodline and Warhorn and also served as the Head of Developer Experience at American Express.
Jane Tran
(COO)They have over 10 years of experience in Product Development, Strategic Planning, and Process Improvement. Previously they were a founding member and COO of Unqork.
Salary benchmarks
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