Senior Software Engineer, ServiceTitan
Infrastructure Efficiency
$126-182k
+ Annual bonus + Equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$126-182k
+ Annual bonus + Equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- We need technically capable, forward-looking, experienced engineers with shared services and tooling experience with a passion for quality who can build best-in-class tools to be adopted across all of ServiceTitan and facilitate segments of quality delivery - functional, acceptance, performance, security, disaster readiness, etc across the board
- We also desire those who can balance rapid iteration and development with long term strategic thinking and who are innovative, confident, and comfortable with ambiguity
- 8+ years of professional hands-on software development experience
- Experience developing, operating and debugging, and optimizing end to end performance of distributed systems at scale
- Experience building infrastructure as a product centered around users’ needs
- Experience with scaling distributed systems in a rapidly moving environment
- Experience with resource optimization in online, async or batch processing systems
- Experience with performance, utilization monitoring tools in distributed environments
- Comfortable breaking down large, complex systems and identify optimization opportunities
- Implement or utilize tools to analyze performance data, monitor resource utilization of large scale distributed systems
- Make data driven cost performance tradeoffs to influence design decisions
- Build and operate infrastructure, tools that empower and accelerate developers to build better products
What the job involves
- In this position you will be part of the Engineering team at ServiceTitan responsible for the technical development of our product and tooling platform specifically around Automation, Platforms and engineering experiences
- We are looking for engineers to contribute to our software development lifecycle by building out tools, libraries, frameworks and processes that will improve our development velocity, expand teams’ testing abilities, enable teams to self-service, and enable fast, reliable, comprehensive automated coverage
- Design, build, and maintain instrumentation, data pipelines and analysis tools to support data driven decision making
- Plan for and optimize the evolution of ST infrastructure and products
- Work across teams at ST to help define and implement efficiency, latency and optimization projects
- Conduct deep-dives on product design and architecture, in collaboration with various Engineering teams, driving cross cutting initiatives and having a direct impact on product development
- Design, build and maintain systems for automated analysis, and recommend corrective actions
- Optimize code, configuration, and systems to achieve improved utilization, performance and latency
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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