Director of Sales Operations & Strategy, ByHeart
$190-238k
+ Equity + Bonus
Infant nutrition products
Job no longer available
Infant nutrition products
101-200 employees
Job no longer available
$190-238k
+ Equity + Bonus
101-200 employees
Company mission
To make the best formula in the world.
Role
Who you are
- 8+ years of relevant experience with demonstrated success in guiding a high-impact team in a fast-paced, omnichannel environment; public company and/or private company readiness experience is a strong plus. (Retail Experience required)
- Comprehensive knowledge of financial planning, forecasting, and modeling
- Excellent strategic thinking, communication, interpersonal skills, and executive presence; ability to build relationships and communicate effectively with cross-functional stakeholders at all levels of the organization
- Data whiz! Passion for analyzing data in many different ways
- Highly skilled in Microsoft Excel and PowerPoint
- Strong change management skills, demonstrates innovation and creativity and an ability to influence/gain alignment across diverging perspectives
- Highly organized with a strong process orientation and attention to detail
What the job involves
- The Director of Sales Operations and Strategy will orchestrate comprehensive sales initiatives, optimize processes, and drive strategic planning to enhance revenue growth, operational efficiency, and cross-functional collaboration within the organization
- Reports To: Sr Director Sales & Category
- Advise on Retail Sales Strategy
- Advise and guide marketplace pricing and value offerings across all channels/customers and ensure that these price offerings are consistently delivered
- Manage the Retail Sales Plan
- Lead the Annual Planning Process
- Manage the retail P&L, forecast models, daily sales and customer specific sales analysis; create tools as needed to analyze results
- Collaborate with sales on customer specific plans to drive continued growth in current and future channels of trade
- Function as the forecast / S&OP Lead for the sales team which includes owning monthly forecast updates for all customers and businesses by aggregating sales input, insights, and trends from key accounts
- Provide field support, coordinating with sales around broker contracts, customer reset schedules, all funding and customer agreements
- Analyze the impact of trade, shopper and brand marketing programs
- Owner of GS1, 1WorldSync and IX-ONE for all products
- Collaborate with Cross Functional Team Members
- Develop a strong working relationship with cross functional partners
- Lead new customer and vendor set up, end-to-end deduction management, accounts payable, and accounts receivable communications
- Establish customer terms, (EDI) order process, retail list price, and retail project management
- Lead data analytics & collaborate on acquisition of new shoppers for retail
- Provide thought leadership in data analytics and analyze data in several different ways to inform marketing tactics to grow the retail business
- Work with the customer acquisition team (customers in this case meaning parents!) and brand team on ways to use internal marketing tools and data to grow the retail business. For example – how to use store level insights and ad targeting to drive growth in specific stores in specific zip code
- Develop strategies for how to most effectively allocate retail marketing & trade spend and then analyze marketing performance data to optimize marketing mix
Our take
The infant formula market in the US has long been dominated by a few major players, but recent supply chain disruptions and plant closures have opened the door for smaller companies to step in. One standout among these new players is ByHeart, which has quickly gained traction in the market. This success is largely due to ByHeart's early FDA approval, allowing the company to meet the increased demand during the formula crisis when larger competitors struggled to keep up.
ByHeart's focus on high-quality, small-batch formula made from grass-fed whole milk and all-natural ingredients has resonated with parents looking for trusted alternatives. This approach, combined with the acquisition of Cascadia Nutrition, gives ByHeart full control over its manufacturing process, ensuring the safety, quality, and reliability of its products.
Alongside this, the company recently raised significant funding to further boost its rapid growth. With this capital, ByHeart plans to expand its commercial presence in the US, and further develop its product pipeline. With such huge achievements to its name already, the company is in prime position to truly dominate the market.
Steph
Company Specialist at Welcome to the Jungle
Insights
62% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2025
$72.2m
LATE VC
May 2024
$95m
LATE VC
Total funding: $327.2m
Company HQ
Hudson Square, New York, NY
Leadership
Ron Belldegrun
(Co-Founder & CEO)Currently an Executive Board Member at Clean Label Project and a Steering Committee Member at the International Milk Genomics Consortium. They are also the Founder and Managing Partner at Consumer Health Ventures.
Salary benchmarks
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