Account Executive, Steno
$100-150k
OTE
$82.5-110k
BASE
+ 5% commission on Steno Revenue + Equity
Court reporting services
Open for applications
Court reporting services
201-500 employees
Open for applications
$100-150k
OTE
$82.5-110k
BASE
+ 5% commission on Steno Revenue + Equity
201-500 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity
- You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset
- You understand the importance of personalization at scale and how integral that is to providing amazing customer service
- As a revenue driver, you are metrics-focused and results-oriented
- You’re also confident when it comes to actively seeking business opportunities to expand your client network
- If you have Outsides Sales experience and a proven track record you’re excited to speak to, we’d love to hear from you
- You have 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience
- Experience selling to law firms is a must
- You’re a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno’s specific sales targets
- You’re experienced with case management software or matter management
- You’re a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must
- You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. We don’t just mean that you can make a mean powerpoint - verbal reasoning skills are critical in our sales environment
- You have the desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company
- You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships
What the job involves
- Steno’s Sales Team is looking for a mid to senior level Account Executive to join our winning team!
- In this role, you’ll interface with law firms across the country, working alongside our team of experienced Account Executives to expand our client base and grow our market presence
- Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs
- Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships
- Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset
- Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion
- Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business
- Conduct virtual demonstrations of Steno’s products for prospective clients
- Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs
- Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships
- Our Sales team is a high-growth, powerhouse group, focused on growing Steno’s presence and impact. The Sales team cultivates business relationships that help Steno achieve our big, audacious goals
- Composed of both Inside and Outside Sales, and working in direct partnership with our Marketing, Customer Success, and Executive teams, our Sales team helps drive our revenue while remaining laser-focused on beginning exceptional client relationships
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round as it begins to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$46m
LATE VC
May 2023
$15m
SERIES B
Total funding: $67.5m
Company benefits
- Health, Vision, & Dental Benefits for employees and dependents
- Wellness/Mental Health benefits for employees and families
- Flexible Paid Time Off
- Options of Equity
- Home office setup, and a monthly stipend to cover internet/phone
Company values
- Be Highly Reliable: You need simple scheduling, consistent reporting, and customer support anytime you need it, without fail. So that’s exactly what we deliver.
- Constantly Innovate: Whether we’re building a remote videoconferencing platform from scratch or developing a firm dashboard where you can find all your deposition transcripts in one place, we’re relentlessly pushing to develop the technical tools legal firms need to
- Operate with a Hospitality Mindset: Your time is valuable—so we do everything we can to give you more of it. Every Steno client gets exceptional customer service with around-the-clock support. We’ll handle the details, so you can focus on winning your case.
Company HQ
South Park, Los Angeles, CA
Articles
Leadership
Greg Hong
(CEO & Co-Founder)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(CTO & Co-Founder)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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