Account Executive, Steno

• You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity
• You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset
• You understand the importance of personalization at scale and how integral that is to providing amazing customer service
• As a revenue driver, you are metrics-focused and results-oriented
• You’re also confident when it comes to actively seeking business opportunities to expand your client network
• If you have Outsides Sales experience and a proven track record you’re excited to speak to, we’d love to hear from you
• You have 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience
• Experience selling to law firms is a must
• You’re a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno’s specific sales targets
• You’re experienced with case management software or matter management
• You’re a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must
• You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. We don’t just mean that you can make a mean powerpoint - verbal reasoning skills are critical in our sales environment
• You have the desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company
• You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships

• Steno’s Sales Team is looking for a mid to senior level Account Executive to join our winning team!
• In this role, you’ll interface with law firms across the country, working alongside our team of experienced Account Executives to expand our client base and grow our market presence
• Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs
• Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships
• Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset
• Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion
• Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business
• Conduct virtual demonstrations of Steno’s products for prospective clients
• Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs
• Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships
• Our Sales team is a high-growth, powerhouse group, focused on growing Steno’s presence and impact. The Sales team cultivates business relationships that help Steno achieve our big, audacious goals
• Composed of both Inside and Outside Sales, and working in direct partnership with our Marketing, Customer Success, and Executive teams, our Sales team helps drive our revenue while remaining laser-focused on beginning exceptional client relationships

• Health, Vision, & Dental Benefits for employees and dependents
• Wellness/Mental Health benefits for employees and families
• Flexible Paid Time Off
• Options of Equity
• Home office setup, and a monthly stipend to cover internet/phone

Total funding: $87.5m

Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.