Global Product Director, Docplanner
Practice Management Systems
Share options plan after 6 months of working with us
Booking platform and management software provider for doctors
Be an early applicant
Booking platform and management software provider for doctors
1001+ employees
Be an early applicant
Share options plan after 6 months of working with us
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- Minimum 3 years of experience as a Product Director
- Experience in B2B SaaS and Marketplace scaleups
- Solid experience in fast-paced, high-growth environments with exposure to change management and business scaling
- A proven track record of delivering significant success, scaling, and developing high-performing digital products that impact business and delight customers while partnering with Country Managers to understand both global and local needs
- Experience leading or contributing to product integrations across systems, tools, or platforms, ideally within a modular or multi-product tech architecture
- Expertise in the end-to-end product development lifecycle, with strong experience in agile and lean software development practices
- Entrepreneurial mindset with excellent organizational, communication, and leadership skills
- Business-savvy, with broad business acumen beyond Product Management and a strong ability to assess product–market fit
- Sharp analytical thinking and strong problem-solving skills
- Hands-on approach: at Docplanner, being a people manager means diving into the details of problems, opportunities, and solutions
- Experience in healthcare is a plus, not a must
- Experience in modernizing tech debt while continuing to deliver product value is a plus
What the job involves
- Over the years, Docplanner has acquired several Practice Management Systems (PMS) in Brazil, Italy, Spain, and Poland
- These local platforms help thousands of clinics and doctors manage daily operations and serve as a strong foundation to cross-sell Docplanner offerings like Marketplace Visibility, AI Suite (Transcription and Communications), and Online Payments
- We’re now looking for a Global Product Director for PMS to shape the global vision of how these systems integrate into a seamless, connected experience for doctors and clinics
- Your mission is to align PMS roadmaps across countries, working with local Country Managers and global Product leaders to deliver the best local experience while scaling global features that go beyond a traditional PMS
- You’ll own the integrations strategy across Docplanner’s ecosystem, including Marketplace, AI, Payments, and patient engagement tools
- You’ll collaborate closely with PMS teams in Italy, Spain, Poland, and Brazil, aligning local needs with a global roadmap
- Key initiatives include driving impact through projects like the Patient Portal and enabling cross-sell from PMS into Docplanner’s broader suite
- This role reports directly to our CTPO and plays a critical role in connecting local execution with global strategy
- It is remote-friendly and ideally based in Spain or Poland
- Your ability to foster a data-driven, business-oriented product culture, knowing when to move fast with MVPs and when to build for scale, will be essential to drive long-term impact and sustainable growth
- Inspire, lead, and shape PMS product visions into an exceptional market fit for each country
- Own and drive the integration strategy across PMS platforms and Docplanner products, ensuring customers benefit from a connected and seamless experience that also drives cross-sell opportunities and supports ARPU growth
- Manage stakeholders effectively at both global and local levels, ensuring alignment and collaboration across diverse teams
- Navigate a complex ecosystem where teams serve both individual doctors and clinics, focusing on delivering a best-in-class efficiency platform while unlocking additional value through Visibility, Growth, and AI
- Define the product strategy together with Product Leaders and Country Managers, ensuring consistency with the broader Docplanner Tech and Product strategy
- Influence and establish a shared product vision with business areas such as Sales, Operations, and Marketing
- Ensure product opportunities and technical plans are aligned with your Engineering counterpart
- Champion a hands-on, insight-driven approach to innovation using data, market input, and direct user engagement
- Create and foster a decision-making culture based on insight, analysis, and measurable outcomes
- Collaborate closely with other Global Product Directors to standardize objectives, define clear KPIs and tasks, and bring transparency to your impact on MRR growth
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$93.2m
SERIES E
May 2017
$17.5m
SERIES D
Total funding: $145.9m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
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