Human Resources Generalist, Veo
$80-90k
+ Annual Performance Bonus + Stock Options
4 days a week in office (Santa Monica, CA)
Next-generation mobility via dockless systems
Be an early applicant
Next-generation mobility via dockless systems
201-500 employees
Be an early applicant
$80-90k
+ Annual Performance Bonus + Stock Options
4 days a week in office (Santa Monica, CA)
201-500 employees
Company mission
To re-imagine transportation in cities, campuses and beyond.
Role
Who you are
- This role requires working onsite in our Santa Monica office four days per week. Candidates must be based in the Los Angeles area
- Bachelor’s degree required (Master’s degree preferred) in Human Resources, Business Administration, or a related field, and/or 5+ years of experience conducting workplace investigations, with a preference for experience investigating allegations of harassment, discrimination, and retaliation
- Strong knowledge of federal, state, and local employment laws, regulations, and statutes governing workplace policies and employment practices
- Demonstrated employee relations expertise, including conducting investigations, advising managers, and managing complex employee situations with professionalism and discretion
- Strong systems mindset and technical aptitude, with the ability to quickly learn and optimize HR tools such as Rippling and other HRIS platforms, manage workflows, analyze data, and leverage technology to improve HR processes
- Thorough understanding of HR principles, practices, and standards, with the ability to apply both internal policies and external compliance requirements
- Experience supporting geographically distributed teams, including implementing HR programs and initiatives across multiple locations or markets
- Proven ability to build strong relationships across all levels of the organization, including frontline employees, managers, and leadership teams in remote or field environments
- Excellent planning, organization, and time management skills, with strong attention to detail and the ability to manage multiple priorities in a fast-paced, time-sensitive environment
- Outstanding written and verbal communication skills, with the ability to clearly articulate complex HR topics and influence decision-making
- Ability to objectively coach employees and managers through complex, sensitive, and emotionally charged situations while maintaining neutrality and professionalism
- Strong business acumen, with the ability to balance people strategy with operational and business priorities
- Demonstrated high level of ownership, judgment, and problem-solving ability, with evidence of exceptional performance in prior roles
What the job involves
- As Veo’s HR Generalist, you will serve as a key partner to our operations and People teams, supporting employees and leaders across multiple markets. This role will focus on employee relations, performance management, compliance, and people programs, while also supporting core HR processes that enable our distributed workforce to succeed
- You will work closely with operational leaders to address employee issues, coach managers, support workforce planning, and help ensure consistent HR practices across the organization. This role offers the opportunity to gain broad exposure across multiple HR disciplines while helping scale People Operations within a fast-growing company
- Serve as a trusted partner to managers and employees on employee relations matters across multiple markets
- Conduct timely, thoughtful, and confidential investigations into employee concerns, including harassment, discrimination, retaliation, workplace violence, and violations of company policies
- Manage and support disciplinary actions and employee conflict resolution
- Provide coaching and guidance to managers on employee performance management, feedback, and complex employee situations
- Respond to employee concerns regarding policies, workplace issues, and disciplinary matters while ensuring fair and consistent outcomes
- Analyze employee relations trends and partner with leadership to develop proactive strategies, programs, and solutions
- Partner closely with Operations leadership across multiple markets to support workforce needs and operational priorities
- Provide guidance on employee engagement, retention, and performance management
- Support workforce planning, organizational changes, and talent management initiatives
- Act as a trusted advisor to managers on people-related matters and organizational effectiveness
- Partner with the Sr. Manager of People Operations and leadership team to resolve workplace concerns quickly and effectively
- Maintain strong knowledge of federal, state, and local employment laws and ensure organizational compliance
- Ensure consistent interpretation and application of HR policies and practices across the organization
- Support leave management, workplace accommodations, and workers’ compensation claims
- Review and investigate workplace incidents and personal injury claims, ensuring proper documentation and resolution
- Assist with internal audits, HR compliance tracking, and risk mitigation efforts
- Develop, update, and deliver training on HR policies, compliance requirements, and workplace standards
- Partner with the People Operations team to ensure smooth onboarding, offboarding, and employee lifecycle transitions
- Support in heavy HRIS management and process improvements within Rippling, including workflows and system updates
- Help scale HR processes, programs, and systems to support a rapidly growing organization
- Ensure consistent, compliant HR processes across distributed teams and multiple markets
Our take
Envisioning a green and sustainable mobility landscape as a solution to the current carbon-polluting transit system, Veo manufactures and supplies electric bikes and scooters which don’t require charging stations. The company is committed to a future with fully electric vehicles, with a focus on building strong partnerships with cities towards making eco-friendly transportation a reality.
Communities can implement Veo's fleets for free, as the company makes its money via rental charges and memberships. This encourages cities and campuses to introduce Veo's eco-friendly transport solution. The vehicles have their batteries swapped out by technicians, rather than needing to be charged at a station, enabling them to be available 24/7.
Capitalising on the fact that the ecological impact of transport is at the forefront of consumers' minds, Veo has grown to serve over 40 cities and college campuses. By manufacturing its own vehicles, as opposed to sourcing them elsewhere, the company has been able to release new models to combat found issues and design with its users in mind, allowing it to stand out from other micro-mobility providers. In 2023, Veo began selling its scooters directly to consumers as well, indicating a new market avenue for the company. It achieved EBIT profitability in 2024, indicating the success of its business model and an ecosystem here to stay.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (1 round)
Jul 2021
$16m
SERIES A
Total funding: $16m
Company benefits
- Competitive Pay And Benefits
- Fast-Paced, Hyper-Growth Technology Company
- Unlimited PTO
- Culture Events
- Veo Credits — Of Course
Company HQ
Downtown, Santa Monica, CA
Leadership
Candice Xie
(Co-Founder & CEO)They started their career with a year at Schneider Electric after a degree at Purdue University. In May 2017, they left this position to co-found VEO as CEO.
Yanke Edwin Tan
(Co-Founder & President)Having studied at Purdue University, they worked as a City Engineer at Trek Bicycle for a year. They used this experience to co-found VEO in May 2017 with Candice.
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