Technical Product Owner, Kody

• The ideal candidate will thrive working in a chaotic and complex environment and will not rely on internal documentation, most of which is out of date before it's finished been written
• 5+ years of relevant experience, spanning BOTH engineering and product management
• Experience working in engineering. You should have worked as an engineer before, have an engineering background, or experience tinkering with code
• A drive to be on top of every tiniest detail, whilst simultaneously knowing which can wait for the next release
• Experience in B2B/B2B2C environments
• Experience in payments, FinTech or loyalty
• Strong experience working with SME and/or Enterprise customers, managing relationships, etc
• Strong written and spoken communication skills in English
• Adaptability in a fast-paced, rapid-change, collaborative environment
• Ability to work autonomously and seek help when needed
• A passion for products and a hunger for learning and growth

Desirable

• As a Technical Product Manager at Kody, you’ll be responsible for shaping, executing, and refining our product vision in detail across various product streams in the payments, finance, and loyalty ecosystem
• Reporting directly to the CIO, you will work closely with engineering, customer success, and commercial teams to ensure that every facet of the product delivers maximum value to our customers
• This role demands a proactive, details-orientated technically-minded product leader who thrives in the minutiae and is eager to dig into each detail
• You’ll champion the product from ideation to release, wearing both a technical and commercial hat, making strategic decisions to push Kody’s product suite forward
• This is not a traditional Product Manager role where you spend time paper-pushing or writing endless specifications
• Kody management assesses all product work-streams daily
• This is a role for folk who thrive making multiple decisions per day independently and making meaningful progress on a daily basis
• If you're the kind of person who assesses progress on a weekly basis, this is the wrong role for you
• Success will be measured on your ability to own every detail of a product, including why we're doing it, why it's prioritised as it is and its specification, and keeping all stakeholders engaged with your plan
• This is a senior role with real responsibility
• You'll be teaming up closely with our CIO, Head of Product Design and VP of Product Delivery, who are all busy shaping our product work streams
• You will create get ready to jump into an exciting agile setup, where you'll play a vital role in everything Kody, from payments and banking to loyalty and onboarding and retention
• Product Ownership: Lead a comprehensive product stream, taking ownership of every product detail within that stream. From conception through execution, you’ll handle multiple products within a stream, ensuring each aligns with our business goals and meets customer needs
• Technical Expertise: Partner closely with engineering; having coded or worked directly with code before, you’ll act as a bridge between technical and non-technical teams, providing clarity on requirements and ensuring feasible and valuable product outcomes
• Customer Collaboration: Engage actively with customers (SMEs and enterprise) to understand their needs and pain points, translating these insights into impactful product improvements and ensuring a user-focused experience
• Communication & Commercial Insight: Collaborate with stakeholders across Kody to align product decisions with commercial goals, ensuring a seamless connection between product design, development, and sales
• Launch Management: Spearhead product rollouts with a hands-on approach, including detailed coordination of launch activities, documentation, training materials, and post-launch analysis
• Data-Driven Improvements: Use analytics to guide decisions, track performance, and continuously improve our product offerings, focusing on enterprise-grade results and responsiveness