Partner Business Development Manager, Klaviyo
Large Enterprise
$142.8-214.2k
More information about location
3+ days a week in office
The autonomous B2C CRM
Open for applications
The autonomous B2C CRM
1001+ employees
Open for applications
$142.8-214.2k
More information about location
3+ days a week in office
1001+ employees
Company mission
Klaviyo is the only autonomous CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
Role
Who you are
- Have 8-15+ years of work experience in a partnerships or sales role at another marketing technology company
- Demonstrated expertise in complex deal cycles and/or navigating nuanced and matrixed motivations (ex: multiple and possibly competing vendor relationships, trade-offs between services and license, etc.)
- Demonstrated expertise with large partner types, global systems integrators, global or national agencies, national technology providers and services companies
- Skilled in collaboration across Marketing, Sales, and Product teams to introduce and educate partners on Klaviyo’s platform enhancements
- Have a positive outlook and excellent written and verbal communication skills
- Experienced in managing high-volume, high-velocity partner relationships and multiple relationships simultaneously
- Willing and able to travel
- Continually seek improvement and are rigorous in your pursuit of it
- Are excited, motivated, and inspired by exceeding goals
- Focus on details, are a self-starter, and are relentless but professional
What the job involves
- At Klaviyo, an Enterprise Partner Business Development Manager’s mission is to help drive Klaviyo’s vision forward by outbounding, building & deepening relationships with new national, global and complex partners
- As the Enterprise PBD, you will focus on sourcing, activating, and enabling strategic hunt partners, including marketing agencies and systems integrators
- You will leverage different sources - including direct outreach, event engagement, marketing leads, etc., - to establish these relationships
- Your ultimate goal will be to source, prepare and activate partners before they transition to the managed Enterprise partner account team for ongoing growth
- You will use consultative skills to understand each partner’s unique business model and identify ways Klaviyo can drive growth for them and their clients
- Additionally, you will articulate Klaviyo’s unique value, differentiate it from competitors, and position our partner program to align with each partner’s specific goals, business model, and profile, establishing the groundwork for a productive, collaborative partnership
- Collaborate closely with Partner Marketing, Enterprise Partner Account Managers, and Enterprise Account Executives to map, identify, onboard & activate high-potential new Enterprise partners
- Research and vet new target agencies to establish high quality partners with the ideal-fit employee count, client type, platform alliances
- Create new outreach messaging, A/B testing what messaging is most successful to schedule a meeting/activate a partner
- Educate new partners on the Klaviyo partner program, train them on how to best leverage the tools and enablement resources available through the partner program to help them best serve their clients and grow their Klaviyo practices
- Surface the key new business opportunities with hunt partners for the sales team during the activation phase and manage expectations and closure
- Ensure successful handoff during and after activation for the Enterprise PAM and Enterprise AE
Our take
Klaviyo is a SaaS autonomous B2C CRM helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyse, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
Devin Bhatia, Customer Success Manager
Our mission
Create exceptional customer experiences by providing immediate and long-lasting value, while empowering creators to own their growth.Insights
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Company benefits
- Private medical insurance
- Medical
- Dental
- Vision
- Lifestyle spending account
- Commuter benefits
- Modern Health - wellness platform
- Parental leave
- Company equity
- Employee stock purchase plan
- Mental health benefits
- Health savings account (HSA)
- Flexible spending accounts (FSAs)
- Employee assistance program (EAP)
- 401(k) plan with company match
- Flexible paid time off (FPTO)
- 13 company holidays
- Paid parental bonding leave
Company values
- Put customers first: We prioritize our customers > customers’ customers > team > ourselves. We empathize deeply with our customers by walking in their shoes and solving their greatest pain points. We start with what’s best for the customer, not what’s best for us, and work backwards, delivering experiences our customers will talk about.
- Win together: We’re one team, we get to know each other, we’re okay with conflict and willing to disagree and commit. We are honest, direct, transparent, and respectful. We seek and incorporate diverse perspectives and assume good intent.
- We’re 1% done: We’re just getting started – our greatest products, work, and achievements are in front of us. We have a beginner’s mindset – we see the opportunities to build and improve and have the ambition to go after them. We benchmark against the best, aim to beat them, and celebrate when we do.
- Know the score: We’re clear about what success is for each project and how it ladders to our overall success. Results are what matter. Working hard is required, but it’s not success. We use data and past performance to motivate our future strategy.
- Be meticulous in your craft: We seek to do work so good that people rave about it. We are rigorous, thorough and prepared. We are or expect to be the experts everyone in the world turns to.
- Move fast, no shortcuts: Speed matters. We set ambitious deadlines, we like short cycles and being first to market. We don’t skip critical steps or requirements to make a date. We’re comfortable living in the grey and making judgment calls to decide what’s required and what’s not.
- Drivers wanted: No passengers — we’re proactive and engaged, and if we see something wrong it’s our responsibility to fix it or raise the issue to its owner. Have a vision and make sure it’s compelling. No job is beneath us. If it needs to get done, we’re happy to pick it up. We use and spend resources like they’re our own.
- Stay hungry, stay humble: We are insatiably curious learners; our slopes are very high. If we don’t know something, we’re world- class at figuring it out. We take calculated risks and sometimes make mistakes — we’re not perfect. When we fail, we learn from it and improve going forward. Feedback is a gift, even if it hurts sometimes. We don’t tolerate brilliant jerks.
Company HQ
Dublin, Republic of Ireland
Articles
Leadership
Andrew Bialecki
(Co-Founder & Co-CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Co-Founder & Chief Strategy Officer)Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Chano Fernandez
(Co-CEO)Chano serves as the co-CEO, leading all go-to-market functions at Klaviyo. He previously led organizations at SAP, Workday, and Eightfold.
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