Junior Solutions Architect, Lily AI
$86.5-96k
Product discovery platform for brands
Job no longer available
Product discovery platform for brands
101-200 employees
Job no longer available
$86.5-96k
101-200 employees
Company mission
To empower retailers and brands by bridging the gap between brand-speak and customer-speak.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Software Engineering or equivalent. Full stack engineer experience a plus
- Technical proficiencies (i.e. Java, MySQL, Shell scripting, AWS/Azure)
- Knowledge of fashion and new trends is a plus
- Great oral and written communication in English
- Strong desire to help people
- Ability to contribute and support a culture of smart and nice people
What the job involves
- Partner with CSMs to support technical questions and inquiries raised by new and existing enterprise customer accounts during onboarding implementations
- Participate in best practices workshops or technical discussions to assist in customer enablement in one to many formats
- Respond to scoped customer service technical issues and escalations, onboarding questions, solution validation, and integrations
- Assist the CSM and customer in administration, infrastructure, issue investigation, and escalation
- Support development, execution, and improvement of the customer success lifecycle management process
- Become an internal advocate for the client and bring the voice of the customer into the rest of the organization
Our take
Lily AI is a product discovery platform that utilizes purpose-built AI for retail. It helps retailers to gain a deeper understanding of their customers and explores the emotional context behind retail purchases.
Lily AI recognizes the importance of emotions in buying decisions, particularly how shoppers consider whether or not an item of clothing will suit their body shape. For example, Lily AI can recognize if a woman exclusively purchases midi length, A-line dresses, and will combine AI and emotional intelligence to determine how that shopper perceives their body shape. The AI technology will then recommend similar items and tailor search results to the individual.
The company argues that its competitors treat retail as a numbers game, and simply use AI to drive sales. Lily AI differentiates itself by putting emotional context into the situation, creating specially curated shopping experiences for consumers of its clients, which include enterprises such as Bloomingdale's, The Gap, and thredUP. 2024 Funds raised by the company will enable further expansion into international markets, digital platform integrations and accelerate the development of its AI solutions into the retail value chain.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2024
$20m
SERIES B
Dec 2023
$12.4m
EARLY VC
Total funding: $71.9m
Company benefits
- Comprehensive health and benefits package
- Paid vacation time and company holidays
- Flexible working arrangements
- Wellness Program
- Remote Team Building
- Diverse, Inclusive and Socially Responsible
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Purva Gupta
(CEO & Co-Founder)Tory Burch Fellow at the Tory Burch foundation. Founder of the Venture Creation Program at Yale and former project manager at UNICEF. MBA in Finance at the Indian School of Business.
Sowmiya Chocka Narayanan
(CTO & Co-Founder)Former Senior Software Engineer at Box. Previously Mobile Engineer at Pocket Gems and a Software Developer at Yahoo. Former Software Design Engineer at Texas Instruments. Masters in Electrical and Computer Engineering at the University of Texas at Austin.
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