Lead Product Manager, Trustly
Consumer Cards
$165-185k
Secure online banking payments
Be an early applicant
Secure online banking payments
501-1000 employees
Be an early applicant
$165-185k
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- 6+ years of product management experience working with consumer payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks
- Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks
- Experience navigating and optimizing card product economics (interchange, authorization flows, funding models)
- A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods
- Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards
- A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments
- Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space
- Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset
- Experience working with product discovery frameworks (e.g. JTBD)
What the job involves
- Trustly is seeking a high-energy Lead Product Manager, Consumer Card, who will own the product strategy and delivery for Trustly's new open banking-powered consumer card
- You’ll play in a greenfield space for Trustly and set our direction for bringing our market-leading pay-by-bank capabilities directly to consumers via card
- Take ownership and drive this 0-1 product initiative by defining the initial market segments, identifying key customer problems we can uniquely solve, and driving the product success from design, launch, and data-driven roadmap definition
- With a focus on consumer fintech payments, you will leverage your extensive experience to deliver a lovable, referable, mobile-first experience
- We are actively searching for individuals who possess exceptional problem-solving skills and thrive on innovative thinking, enabling us to maintain our competitive edge in an industry that is continuously evolving
- WHO YOU'LL WORK WITH:
- On the Product team, our mission is to provide our customers with cutting-edge payment technologies with best-in-class user experience that meet the highest security and compliance standards. Our team is made up of skilled and experienced professionals who are passionate about our customers, payments, tech and committed to technical excellence
- Lead a cross-functional team to develop a new consumer payment option, from strategy to execution, including product planning, roadmap development, and GTM strategy
- Apply a deep understanding of consumer psychology and behavioral science to understand customer needs and inform product decisions
- Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails and bank integrations
- Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed
- Work with designers to create exceptional mobile-first user experiences
- Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed whilst maintaining high quality and security standards
- Collaborate with key functional stakeholders, including marketing, operations, risk and compliance to bring the product smoothly from concept to launch
- Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition
- Use known product frameworks to justify prioritization of key problem statements
- Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data
- Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture
Application process
- Applications for this role are accepted on an ongoing basis
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Since 2008 the company has grown from three people to over 900, with several offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst bank transfers as a payment method are not that common in certain countries (such as the UK), consumers in other geographies prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024, as it looks to enhance its payment capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$55.9m
GROWTH EQUITY VC
Nov 2014
$26.9m
LATE VC
Total funding: $82.8m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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