Technical Account Consultant, Orgvue
EMEA
+ Annual Discretionary Bonus
2 days a week in office
Organisational design & workforce planning platform
Open for applications
Organisational design & workforce planning platform
201-500 employees
Open for applications
+ Annual Discretionary Bonus
2 days a week in office
201-500 employees
Company mission
To empower organisations to reimagine the workforce.
Role
Who you are
- You’re excited by the prospect of joining a rapidly growing international company
- You’re interested in building consulting skills within the HR/OD analytics space
- You want to make a fundamental difference to some of the largest organizations and household names across North America
- You really enjoy solving problems. You love taking on difficult challenges and finding creative solutions
- You don't get flustered easily. If you don't know the answer, you'll dig until you find it
- You collaborate well with others, you deliver on your commitments and are comfortable being challenged
Desirable
- Two plus years of Orgvue experience
- Bachelor’s Degree Required, ideally in Information Sciences or Business Studies
- Excellent knowledge of Microsoft Office, including Excel and PowerPoint
- Data analysis skills essential; knowledge of statistics modelling is preferred
- Client-facing experience, established communication skills and comfort speaking and presenting to customers of all levels
What the job involves
- We are looking for a Technical Account Consultant to join our Customer Success team to support our continued growth
- As a Technical Account Consultant, you will bring a deep understanding of how the Orgvue platform can and should be utilised, combined with the ability to apply that knowledge directly within customer environments and explain it clearly to users
- You work with both partners and direct customers, supporting active accounts by helping users get sustained value from the Orgvue platform. This includes contributing hands‑on configuration, reviewing and improving existing solutions, and guiding users so they understand how to work effectively and independently with Orgvue over time
- The role is part of the ongoing account team and will suit someone who enjoys practical problem‑solving, working closely with users, and combining delivery with guidance to improve how Orgvue is used day‑to‑day
- Work closely with partners and direct customers as part of the account team to help users get sustained value from the Orgvue platform
- Apply deep platform expertise to review, improve, and optimise customer and partner tenant configurations in line with best practice
- Contribute hands‑on configuration changes where appropriate, including Gizmo optimisation and other updates that improve usability, performance, or outcomes
- Explain configuration decisions, patterns, and trade‑offs clearly so users understand how and why the platform is set up and can work more effectively with it
- Support users with ad‑hoc technical queries raised through the Customer Success team, using platform expertise to diagnose issues and recommend practical solutions
- Maintain a strong understanding of customer use‑cases, solution maturity, and risks in order to proactively identify opportunities for improvement
- Work collaboratively with Customer Success Managers, Account Managers, partners, and other teams to ensure technical guidance aligns with customer objectives
- Share insights and feedback from customer usage to help improve delivery approaches, best practices, and the Orgvue platform over time
Salary benchmarks
Our take
Orgvue helps some of the world's largest organisations make smarter workforce decisions, allowing businesses to design, analyse, and transform their operations models as they grow. With customers including M&S, Testo, and Sainsbury's, the company has truly established itself as a leader in organisational design and workforce planning.
The company hit a major milestone in 2021 with the acquisition of Swiss-Norwegian workforce planning specialist Dynaplan. The move strengthened Orgvue's capabilities in data-driven workforce planning and accelerated its shift towards advanced analytics and machine learning. It also expanded the company's international reach, positioning it to capitalise on growing global demand for intelligent workforce planning solutions.
This strategic evolution has left Orgvue ready to help organisations navigate an increasingly complex business environment. Now, under the leadership of Oliver Shaw, the company continues to sharpen its focus on analytics, helping businesses make faster, more informed decisions about their people and organisational structures.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Company benefits
- Hybrid working
- 25-30 days holiday
- Support during sickness
- 3 months unpaid sabbatical after 3 years
- 20 weeks maternity leave
- 12 weeks paternity leave
- 1 wellbeing day
- 2 volunteering days
- Work from another country for up to 25 days
Company HQ
City of London, London, UK
Leadership
Oliver Shaw
(CEO)Prior to joining Orgvue in 2023, Oliver was the CEO of Kalibrate for 3 years. They also spent 6 years at IRIS Software Group as a Merger & Acquisitions Director, CEO of Human Capital Management and as CCO.
Luke Robertson
(CFO)Luke joined Orgvue in 2018 as the Head of Corporate Development/FP&A, they then moved into the role of Finance Director in early 2019 and CFO later that same year. Previously, they spent over 6 years at HSBC in various roles, including Director of Mergers & Acquisitions.
Jayne Clarke
(CRO)Prior to joining Orgvue in 2023, Jayne was the CRO at Kalibrate and Connect Childcare. They also spent 4 years at Cascade HR as a Commercial Director and 9 years at IRIS Software Group as a Sales & Marketing Director.
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