Senior Product Manager, Grow Therapy
Billing Automation
$182-227k
Salary applicable for hybrid candidates. For fully remote candidates: $152,000–$189,000 USD + Equity
More information about location
Online therapy platform
Open for applications
Online therapy platform
1001+ employees
Open for applications
$182-227k
Salary applicable for hybrid candidates. For fully remote candidates: $152,000–$189,000 USD + Equity
More information about location
1001+ employees
Company mission
To fundamentally transform mental healthcare accessibility.
Role
Who you are
- Product experience: 5+ years in a product management role where you owned the full strategy of your end-to-end surface area
- Experience with financial systems, billing or revenue cycle is helpful but not required
- AI/ML experience: Experience shipping AI/ML-powered products, including working with highly complex datasets to improve system performance, accuracy, or efficiency
- Comfortable translating real-world problems into model-driven solutions, evaluating tradeoffs, and iterating based on outcomes
- Systems thinking: Comfort working on data-heavy, workflow-driven products and understanding how changes ripple through systems
- Technical fluency: Able to partner deeply with engineers, reason about APIs and data models, and use SQL or similar tools to inform decisions
- Strong prioritization instincts: You know how to balance short-term wins with long-term platform investments and focus on what drives the most impact
- User empathy: You enjoy talking to users, especially internal teams, and translating real pain points into thoughtful product solutions
- Adaptability: You’re comfortable navigating ambiguity, learning quickly, and adjusting as new information emerges
- If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings
What the job involves
- As a Senior Product Manager on our Billing Automation team, you’ll own one of the most complex and mission-critical areas of our platform: how therapy claims are submitted, processed, and reconciled with insurance
- This is a chance to tackle a deeply messy, real-world problem and build systems that meaningfully improve the experience for providers, patients, and the business
- You’ll work closely with a strong engineering team and cross-functional partners to modernize the revenue cycle and help shape the future of mental health care infrastructure
- Own the roadmap and strategy for our Claims Engine, building an intelligent, scalable platform that handles claims submission, reconciliation, APIs, automations, and core data models
- Design and evolve Grow’s revenue cycle system, from claim creation through adjudication and payment reconciliation
- Identify opportunities to use automation and AI-assisted workflows to improve accuracy, reduce manual work, and scale collections intelligently
- Dive deep into the claims lifecycle to uncover gaps, data inconsistencies, and inefficiencies — and turn those insights into meaningful product improvements
- Partner closely with engineering, revenue cycle, finance, and other product teams to ensure we’re meeting both user and business goals
Application process
- We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications
- Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring
Our take
Mental health issues affect about 20% of Americans, so there’s an immense need for qualified mental healthcare in the US. However the vast majority of therapists don’t accept insurance due to the prohibitive administrative workload involved. This leaves therapy out of reach for many Americans. So it’s no surprise that the Grow Therapy platform has seen skyrocketing popularity since it was founded in 2020.
Grow Therapy helps therapists open their own in-network practices, providing the technology, support, and resources to tackle the extra operational workload that would allow them to take insurance. It’s live across a number of states, and works in partnership with all the major insurance payers including Humana, Aetna and Cigna.
The company is competing with larger rivals like Alma and Quartet Health, but this should be a big enough market for several major participants. Grow has secured good funding that supported the launch of its enhanced measurement-informed care system, which will help improve the care experience for clients and providers and make value-based behavioral care accessible for more patients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
208% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$88m
SERIES C
Sep 2022
$45m
SERIES B
Total funding: $148m
Company benefits
- Mental health breaks: Two hours every week to journal, exercise, or sleep in.
- Work-life balance: Unlimited PTO and a week off in December to recharge.
- Remote office setup: $1,000 stipend for remote employees to equip your home office.
- Learning stipend: $500 to spend on things that helps you grow in your career
- Wellness stipend: $300 to spend on things that help you take care of yourself.
- Meals on us: Lunch and dinner in office to fuel your body and your mind.
Company HQ
Manhattan, New York, NY
Leadership
Jake Cooper
(Co-Founder & CEO)Previously CFO at Campus Enterprises, before moving into Investment at Apollo Global Management and then Blackstone.
Alan Ni
(Co-Founder & CTO)Worked as a Product Manager at Google, HVF Labs, and then Stripe.
Manoj Kanagaraj
(Co-Founder & CSO)Previously a Venture Fellow at Harvard Innovation Labs (Harvard University).
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