Technical Account Manager, ArtBlocks
Digital art market
Job no longer available
Digital art market
21-100 employees
Job no longer available
21-100 employees
Company mission
To bring compelling works of contemporary generative art to life.
Role
Who you are
- Bachelor's degree
- 2+ years of experience in a technical support role (e.g., QA Testing, Developer Relations, Sales Engineer)
- Experience with Browserstack or an equivalent app & cross-browser platform
- Experience navigating on-chain transactions, using tools such as Etherscan and Gnosis
- Familiarity with generative art libraries and tools (Javascript, SVG, p5js, threejs, etc.)
- Strong communication and collaboration skills, with an emphasis on communicating technical concepts to non-technical teams and partners
- Ability to adapt and work on a wide variety of projects and initiatives
- Passion for generative art, digital ownership, and the benefits of decentralization
- Experience testing or using dApps
Desirable
- Familiarity with the crypto and/or NFT/Web3 ecosystem
- Experience with Github and/or Asana
- Experience with community communications tools (Discord / Twitter)
What the job involves
- Uphold the high technical standards for on-chain generative artwork on Art Blocks and manage the technical screening/QA process for new artwork
- Conduct manual QA for projects, ensuring consistent delivery deterministic, resolution-agnostic, and browser & device-independent generative art pieces
- Coordinate with Art and Business Development teams to integrate the QA process into the artist and partner onboarding workflow
- Answer technical questions from partners and artists and participate in prospective partner calls to explain Art Blocks' technical offerings
- Provide professional support during and after project deployment to maximize partner and artist satisfaction and loyalty
- Manage first-level support (pulling in Engineering only when needed) for Discord technical support channels as well as monitoring internal Slack comms to field artist/partner support questions
- Work closely with our Account Executive and business development team to ensure successful onboarding and launch of partners from a wide variety of industries and backgrounds
- Owning the technical screening/QA process for new artwork and coordinating with the Art and Business Development teams to ensure the integration of this process into the artist and partner onboarding process
- Developing requirements and specifications, and creating test documentation and playbooks for project audits and artist/partner tooling
- Managing the technical qualification process in the partnerships pipeline from initial prospect through mainnet deployment
- Create, update, and maintain partner-facing operational and technical documentation to improve their onboarding and launch experiences
Our take
Art Blocks has become a hub for “generative” art created by algorithms and code generated by the Ethereum blockchain. The platform offers artists a system for user interaction, where patrons send funds to an art installation in order to create unique but repeatable reactions from the art.
The company was founded with promise, securing Jeff Davis as one of its digital artists, leading to an influx of artists applying to be a part of the project. It also has a unique emphasis on creating a world of good, offsetting over 20,000 tonnes of CO2, as well as donating large amounts to charitable organizations whilst encouraging its artists to do the same.
Art Blocks has grown significantly since its founding, having invested funding in expanding its engineering team. Though it did experience a downturn in activity when the hype surrounding NFTs began to dwindle, it has continued to improve its capabilities and secure new partnerships, and interestingly enough experienced somewhat of a revival mid-2023.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Aug 2021
$6m
EARLY VC
Total funding: $6m
Company benefits
- Bonus scheme & equity
- Health/vision/dental insurance, STD, LTD & life insurance
- Competitive parental leave
- Unlimited PTO: take at least 20 days of PTO per year (plus 9 company holidays)
- Flexible hours and a supportive remote work environment
- Company provided WFH setup (laptop, monitor, headphones, keyboard, etc.)
Company HQ
Marfa, TX
Leadership
Erick Calderon
(CEO)Spent nearly 9 years at The Walt Disney Company, eventually serving as Visual Designer of Disney Parks, Experiences and Products. Experience as a Graphic Designer for XX Artists and as a Creative Services Coordinator for Major League Soccer.
Jeff Davis
(Chief Creative Officer)Founded contemporary print publisher, Davis Editions. Worked at The Art Institute of Pittsburgh (Online Division) for twenty years, eventually serving as Program Chair of Design.
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