Senior Sales Development Representative, CleverTap

• 4+ years of previous experience within a B2B SDR / BDR or Sales Management role
• Fluent in English. Fluency in one of these languages would be an added advantage - Dutch, French, German, or Swedish
• Excellent written and verbal communication skills
• A creative and strategic approach to prospecting
• Capacity to accept and learn from constructive feedback
• Proven ability to work and succeed in a fast-paced, changing environment
• Efficient at gathering, analysing, and communicating customer and market research
• Great attention to detail with an “everything matters” approach
• Creative, inquisitive, and curious approach to partnering with internal and external teams and customers
• Comfortable moving between priorities and managing deadlines across multiple areas of focus
• Skilled at prioritising tasks and time
• Committed to proactive collaboration and accountability, you are prepared, informed, and ready to go

Desirable

• The Senior Sales Development Representative will perform an exciting role of a ‘Player-Coach’
• In doing so, the person will play a dual role, that of Sales Development Representative (SDR) and also act as a manager and coach to the other SDRs on the team
• Nurture and manage a small team of Sales Development Representatives
• Develop the sales, product, and industry skills of each team member
• Report on team and individual results and KPIs, constantly driving performance improvement
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity
• Proven track record of success and achieving measurable goals
• As an SDR, work with the assigned region and sales team
• Respond, engage and qualify inbound leads and inquiries for the assigned leads
• Perform cold outreach across multiple channels (calls, emails, LinkedIn, etc.) to generate new sales opportunities for the Account Executive Team
• Collaborate across CleverTap’s Marketing and Sales organisation to identify new opportunities
• Coordinate meetings, calls, and product demonstrations of CleverTap with prospects
• Ensure excellent pre-and post-sales service
• Hold intelligent and engaging conversations over the phone and email
• Bring insights to potential customers that reflect an understanding of the market, technology landscape, and other potential use cases
• Efficiently navigate Salesforce and other sales operational tools to create, update, retrieve, and understand account, contact, and opportunity information
• Identify prospects' BANT (Business, Authority, Need and Timeline) according to CleverTap's sales methodology