Talent Acquisition Team Lead, Clio

Operations and Programs, 1 Year Fixed Term Contract

CA$93.7-140.5k

We aim to hire all candidates between the minimum ($93,700) and the midpoint ($117,100) of the full salary range. We reserve the midpoint to the maximum ($140,500) of the salary band for internal employees who demonstrate sustained high performance and impact at Clio

Slack

Senior and Expert level

Toronto

Vancouver

2+ days a week in office

Legal practice management software

Be an early applicant

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Be an early applicant

CA$93.7-140.5k

Slack

Senior and Expert level

Toronto

Vancouver

2+ days a week in office

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Job

Company

Role

Who you are

The ideal candidate will possess strong leadership skills, a passion for process improvement, and a commitment to delivering an exceptional candidate experience, while working in a fast paced, deadline driven environment
3+ years of recruitment operations/programs experience, with at least 2 years in a talent acquisition operations/programs leadership role
Experience with implementing and managing scheduling tools or similar technologies
Demonstrated project management experience in a corporate environment
Knowledge and experience working with Workday ATS and its reporting functionality
Solid understanding of talent acquisition processes and best practices
Excellent communication, organizational, and problem-solving skills
Flexibility and the ability to adapt to change quickly
Strong interpersonal skills and capacity to develop trust
Comfort with new technologies and tools
Experience working in the technology industry

What the job involves

Reporting to the Manager, Talent Acquisition, Operations & Programs, we are seeking a dynamic and experienced Team Lead to guide and manage our Talent Acquisition Coordination team on a 1-year fixed term contract
This role will be pivotal in streamlining our interview scheduling process, implementing new technologies, and supporting broader talent acquisition initiatives
Inspire and manage a team of Talent Acquisition Coordinators, providing coaching, feedback, and oversight
Foster a collaborative and high-performing team environment
Ensure an excellent candidate experience for all internal and external candidates by maintaining a smooth, efficient, and professional scheduling process, while reducing candidate drop-off due to scheduling issues
Partner closely with the Talent Acquisition Leadership Team and the business to resolve scheduling challenges and find ways to improve efficiency
Identify process improvements in areas that require cross functional collaboration, including background check processing, contingent worker management and pre-boarding set up
Build strong partnerships with cross-functional teams, including but not limited to, Onboarding, L&D, IT, and Payroll to guarantee a seamless pre-boarding and onboarding experience for new hires
In partnership with the Manager, Talent Acquisition, Operations & Programs, lead the implementation of a scheduling tool to optimize and automate the interview scheduling process
Ensure seamless integration of the scheduling tool with existing systems (e.g. Google Calendar, Slack, Workday (Application Tracking System) and Gem)
Support team training and rollout of the tool
Decrease manual tasks and increase scheduling efficiency
Monitor and improve key metrics such as time-to-hire and candidate experience
Support key Talent Acquisition initiatives, focused on continuously improving the experience for recruiters, candidates, and hiring managers through new solutions and technology, while ensuring legal compliance
Build, refine and iterate on a variety of programs that enhance the Talent Acquisition function, including but not limited to hiring events, referrals, internal hiring and DIBE initiatives
Maintain an understanding of best-in-class practices in the talent market as it pertains to technology, programs, metrics, reporting and processes
Other duties as required

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.6)

Company

Company benefits

Company equity
$500 contribution when you become a parent and/or guardian
4-week minimum vacation
Work from home when you need to (role-specific)
Parental leave options for moms and dads
Customizable extended health benefits (including $2000 per year to spend on counseling)
Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
RRSP-matching

Leadership

Jack Newton

(CEO)

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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