Account Executive, Planhat
Benelux
Office located in Chancery Lane, London
Customer success software
Job no longer available
Customer success software
201-500 employees
Job no longer available
Office located in Chancery Lane, London
201-500 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- We look for people who are humble, driven, and above all, can perform
- You are someone who reflects our values to be Caring and Genuine, as well as Impactful and Fearless
- Sales process expertise: you successfully carry revenue responsibility, and can craft memorable sales processes tailored to SaaS VP and C-level executives
- Curiosity: you know it’s much deeper than slide decks and swag… you’re speaking with a FinTech company and quickly figure out that the CRO wants to reduce churn, and that CS reps need to automate a bunch of tedious tasks
- Business acumen: you’re tech-savvy, and a quick learner, you can figure out people’s biggest commercial challenges, and set them on their way to long-term success
- Fluent in Dutch (ideal): you can spearhead our growth in Benelux region, and engage effectively with potential customers
- Before joining Planhat our current Account Executives had experience such as:
- Proven track records (anywhere from 2+ years) in selling powerful (B2B) SaaS products
- Running an effective sales cycle, defining and owning it, from prospecting to closing (typically at VP and C-level executives)
- Revenue responsibly (CSM, Account Manager, AE), exceeding targets, and overperforming at fast-growing software companies
What the job involves
- We are looking for someone to join our team in our Chancery Lane office, and help spearhead our expansion into the Benelux region
- We define and drive Planhat's GTM strategy & sales process
- We excel at identifying our buyers’ objectives regardless of their role, seniority level, company size, or industry. This means we power the growth not only of Planhat, but of software businesses across the Nordics and beyond:
- Tailoring our approach for every person, even when leaders at the same company have unique goals and pain points
- Strategic discussions with the C-suite, deep dives into the product, ironing out nitty-gritty details
- Listening and building trust, understanding what success looks like, handling objections, creating the right onboarding plan, and steering the path to a signed contract
Salary benchmarks
Our take
Although acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. To help with this, Planhat provides a customer platform that lets clients analyse insights regarding their target audience, as well as manage workflows and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. With this support, the company has focussed on scaling both its commercial and R&D functions, further developing the product and growing the business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company HQ
Eastern Malibu, Malibu, CA
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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