Client Success Associate, Xpansiv

• Requires a High School Diploma or Equivalent certification
• Minimum 2 years of relevant experience

Desirable

• This position is responsible for providing client services as well as onboarding new clients/assets to ensure they are being paid appropriately through the company's systems.
• The position will work cross-functionally and with other team members to ensure that work is completed on time and without errors.
• Acute communication skills are required, as well as the ability to distill complex information into an easy-to-understand format for our various clients
• Learn the complex clean transportation and solar renewable energy certification rules and procedures
• Process incoming renewable energy project applications in an accurate and timely manner
• Review application materials and correspond with clients and partners via telephone and email for any outstanding information
• Assist in the state certification process of solar and/or other renewable systems to participate in the renewable energy programs in the state(s)
• Coordinate the registration of state-certified systems in the appropriate tracking registry
• Provide prompt and excellent daily client services via telephone and email
• Assist in new client onboarding process including describing the SRECTrade application process and the Company’s services
• Facilitate client understanding and usage of SRECTrade online accounts
• Provide solutions to client and partner inquiries about applications, account creation, account status, and transactions

• Step 1- Shortlisting of resume & Recruiter screening
• Step 2- "Get to know you" Interview with the Hiring manager
• Step 3- Final Presentation Interview