Product Manager, PayRetailers
Merchant Experience
3 days a week in office
Payment processing solution
Job no longer available
Payment processing solution
201-500 employees
Job no longer available
3 days a week in office
201-500 employees
Company mission
To provide exceptional, personalised commerce experiences, simplifying cross-border payments and strengthening the connection between business and customers.
Role
Who you are
- Bachelor’s degree or a minimum of 4 years of equivalent large-scale product management work experience
- 3+ years of leading a Product or function within a product, with experience in building platform products and in serving both internal and external customers/stakeholders
- Knowledge in e-commerce, electronic payment methods or experience in Fintech or banking environments
- Experience integrating merchants into a Payment Provider ecosystem, including credit and debit card processing, Alternative Payment Methods (APM’s), and Digital Wallets
- Experience documenting and applying process improvement methodologies and process re-engineering methodologies in fintech, banking, or similar area
- Knowledge related to financial terms, definitions, and associated processes
- Product Manager or Product Owner Agile certification
- Strong stakeholder management includes navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
- Ability to excel in a large, matrix environment
- Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner
- Experience working with direct API Payment integrations, Saas and BaaS servicing models, as well as hosted payments solutions
- Experience in deploying products on a global scale is preferred
- Experience collaborating with teams comprised of both on-shore and off-shore models is recommended
- Business acumen to be able to translate business value from a roadmap/vision to tactical execution
- Experience with backlog creation and management in common tools (Confluence, Figma, Jira, etc.)
- Prior experience working as a Product Owner in an Agile Transformation environment
- Experience with various Agile frameworks (Scrum, SAFe, etc.)
What the job involves
- As a Product Manager for Merchant Experience, you will be tasked with identifying, scoping, and launching new & cutting-edge solutions for our merchant clients
- You will work closely with internal stakeholders across Product, Risk, Compliance, Sales, and Account Management to develop go-to-market strategies & grow the business within our PSP
- Contribute to develop a strategic product roadmap to enhance and support the end-to-end merchant experience within the PayRetailers ecosystem including:
- Merchant onboarding end to end processes including risk and compliance requirements
- Merchant portal user flows and experience and administration capabilities
- Value add capabilities within the merchant environment including API integration methods, analytics, and ad-hoc client requests
- Support sales and account management functions on best practice product integration methods to prospective clients
- Work closely with Sales, Account Management, and the technical integration teams to drive effective use of technology to solve merchants and business needs
- Co-ordinate with the technical integration teams to certify merchant product integrations and go live support
- Measure and track the performance of merchant onboarding and integration processes, value add services, and use of the merchant portal and administrative tools to provide continuous KPI improvements and optimization
- Working directly with development scrum teams to execute on the roadmap and strategic vision
- Coordinate with IT to continually improve application function and design
- Manage escalations which may require additional research and knowledge
- Manage multiple projects and/or lead specific projects to implement solutions to problems or seize market opportunities
- Research and track business processes and be able to identify upstream and downstream impacts
- Oversee the process of resource planning and scheduling, developing project plans, monitoring progress against planned objectives, and reviewing the financial or operational impact of projects
- Manage, define, and prioritize the issues that are related to defects or bugs, including providing key input on the decisions to fix or defer
- Act as the voice of the user in product designs and gather direct feedback from both internal and external customers on the existing and future product suite
- Collaborate with other product teams to understand requirements and incorporate them into our planning
- Continuously and transparently communicate with internal stakeholders the prioritization of the product backlog and the status of development efforts via product demos, release plans, and other means
Our take
PayRetailers is a fintech company specialising in providing seamless payment solutions to businesses looking to expand into emerging markets, particularly in Latin America and Africa. The company looks to connect global enterprises with local consumers through an extensive network of over 300 payment methods across 20+ countries.
Focussing on financial inclusion and innovation, the company enables underbanked people to access financial services, promoting economic growth in underserved regions. The acquisition of Transfeera in Brazil, as well as obtaining a payment institution license from Brazil's Central Bank, are significant milestones that strengthen PayRetailers presence and capabilities in LatAM.
Looking ahead, PayRetailers plans to continue expanding its operations in Africa, starting with Rwanda, Zambia, Uganda, and Tanzania. Through this, it will capitalise on the region's rapid growth in the payments industry and further its mission of driving financial inclusion and business growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible remuneration - access to the PayRetailers remuneration scheme, where you can allocate part of your salary to daily expenses such as meals and transportation, exempt from Personal Income Tax (IRPF)
- Comprehensive employee health insurance package
- Training, and team building to encourage development and camaraderie in the company
- A wide variety of snacks, drinks, fruits, coffee and infusions that you can consume freely and share with your colleagues
Company HQ
Pedralbes, Barcelona, Spain
Leadership
Juan Pablo Jutgla
(CEO)Previously Founder and Managing Director for Smart Broker Solutions, and Director of Institutional Business at X Open Hub.
Salary benchmarks
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