Operations Analyst, Finmid
+ Equity
Financial services infrastructure provider
Open for applications
Financial services infrastructure provider
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To enable software companies to reimagine how their business customers access capital.
Role
Who you are
- 1-3 years of experience in a similar role, i.e. back-office operations, banking operations or servicing; preferably with experience in financial services, fintech, or similar
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Results-oriented mindset with a focus on operational efficiency and scalability
- 'Can-do' attitude, along with an optimistic and solution-oriented mindset, fostering a collaborative and proactive approach to challenges
- Proficiency in G-suite tools; SQL; etc
What the job involves
- In this role, you'll be a part of the service delivery team for our product lines, maintaining SLAs with precision while continuously improving our existing processes
- As a key member of finmid's team, your role will involve collaborating with the team to achieve optimal process execution, ensuring smooth operations and efficient task completion
- Your contributions will directly impact our ability to meet growing demand and ensure seamless operations for our expanding customer base
- Execute and perform operational processes related to service delivery, focusing on maintaining SLAs with high accuracy amidst growing volumes and demand
- Develop and maintain documentation of operational procedures and best practices to facilitate team knowledge sharing
- Provide support for incident management and resolution, including root cause analysis and implementing preventive measures to minimize future occurrences
- Identify process enhancement opportunities by working collaboratively with various teams and analyzing operational data to identify trends
- Navigate changes in product and tooling while being at the forefront of ensuring efficient service delivery, as the first dedicated hire within this team
Our take
Founded in 2021, Finmid is a financial services infrastructure provider, built to support other businesses with their financial products and services. The company focuses on simplicity for its customers, building a variety of products that amount to one integration for each company.
The capabilities of Finmid's offering are broad. The infrastructure supports companies in building a host of solutions such as buy-now-pay-later and AR management, while the company also supplies invoice and trade financing products. On top of this, its capital offerings enable users to offer cash advances to their merchants.
Well funded, Finmid has enjoyed a promising path of growth as it has built up the value it delivers. The latest investment, which saw the company exit stealth mode, will be used to drive growth and product innovation, allowing the company to focus on expanding its core markets for a future of success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
37% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2024
$23.7m
SERIES A
Feb 2022
$11.4m
EARLY VC
Total funding: $35.1m
Company benefits
- We see ourselves as “distributed first” but also have a beautiful office in Berlin where you can work
- We are flexible and cover whatever you need to be as productive as possible (e.g. MacOS, IntelliJ IDEA)
- Home office stipend
- 30 days time off
- Meaningful equity
- Open-minded and transparent culture that includes regular get-together meetings (e.g. All Hands, Brown Bag Lunch, Offsite)
Company HQ
Kreuzberg, Berlin, Germany
Articles
Leadership
Max Schertel
(Co-Founder)Prior to Finmid, they worked through several roles at N26 Group, most recently as Director of Business Operations.
Alexander Talkanitsa
(Co-Founder)Previously worked in Business Operations at N26 Group.
Salary benchmarks
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